---
title: Potential Homeowner Customer Pre-Signup | MoveZen Property Management Knowledge Base
description: Learn what to expect before partnering with MoveZen.  These FAQs cover how our process works before your property officially joins our management portfolio.
---

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1. [MoveZen Property Management Knowledge Base](https://know.movezen360.com/)
2. [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup)

# Potential Homeowner Customer Pre-Signup

 Learn what to expect before partnering with MoveZen. These FAQs cover how our process works before your property officially joins our management portfolio.

- [What Are the Benefits of Using Digital Lockboxes for Rental Showings?](https://know.movezen360.com/what-are-the-benefits-of-using-digital-lockboxes-for-rental-showings)
- [If MoveZen Begins Managing My Property With a Tenant Already in Place, Do I Need to Provide the Security Deposit?](https://know.movezen360.com/if-movezen-begins-managing-my-property-with-a-tenant-already-in-place-do-i-need-to-provide-the-security-deposit)

## Onboard and Getting Started

- [I'm Ready to Sign up For Rental Management Now, What Do You Need?](https://know.movezen360.com/im-ready-to-sign-up-for-rental-management-now-what-do-you-need)
- [The Value of Professional Property Management: A Smart Choice for Owners](https://know.movezen360.com/the-value-of-professional-property-management-a-smart-choice-for-owners)
- [How to Rent Your Home from A to Z](https://know.movezen360.com/how-to-rent-your-home-from-a-to-z)
- [Should I Rent or Sell My Home?](https://know.movezen360.com/should-i-rent-or-sell-my-home)
- [Why Do You Have to Know the Address of My Home Before Quoting a Management Cost?](https://know.movezen360.com/why-do-you-have-to-know-the-address-of-my-home-before-quoting-a-management-cost)
- [How Do You Handle Maintenance Requests?](https://know.movezen360.com/how-do-you-handle-maintenance-requests)
- [What Happens If My Resident Doesn't Pay The Rent?](https://know.movezen360.com/what-happens-if-my-resident-doesnt-pay-the-rent)
- [How Do You Handle Lease Contracts, and Do I Need To Get Involved?](https://know.movezen360.com/how-do-you-handle-lease-contracts-and-do-i-need-to-get-involved)
- [Who Pays for Property Repairs?](https://know.movezen360.com/who-pays-for-property-repairs)
- [Will I Have Access to My Rental Property?](https://know.movezen360.com/will-i-have-access-to-my-rental-property)
- [Why Shouldn't I Manage My Property Myself?](https://know.movezen360.com/why-shouldnt-i-manage-my-property-myself)
- [What If I Already Have a Resident in My Rental Home?](https://know.movezen360.com/what-if-i-already-have-a-resident-in-my-rental-home)
- [What Is The Rental Process From an Owners Perspective?](https://know.movezen360.com/what-is-the-rental-process-from-an-owners-perspective)
- [Pre Signup Homeowner Rental Questions FAQ](https://know.movezen360.com/pre-signup-homeowner-rental-questions-faq)
- [New Owner Onboard Startup General FAQ](https://know.movezen360.com/new-owner-onboard-startup-general-faq)

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## Portals

- [Are There Any Resources Available to Provide Tips on Using the Owner Portal Effectively?](https://know.movezen360.com/are-there-any-resources-available-to-provide-tips-on-using-the-owner-portal-effectively)

## Listing, Marketing, Vacant Handling

- [How Long Will It Take To Rent My Home?](https://know.movezen360.com/how-long-will-it-take-to-rent-my-home)
- [What Can I Do To Get My Home Rented Faster?](https://know.movezen360.com/what-can-i-do-to-get-my-home-rented-faster)
- [How Do You Safely Provide Self-Showing Access to a Home?](https://know.movezen360.com/how-do-you-safely-provide-self-showing-access-to-a-home)
- [What Will You Do To Rent My Property?](https://know.movezen360.com/what-will-you-do-to-rent-my-property)
- [Do I Need to Provide You Pictures of My Property?](https://know.movezen360.com/do-i-need-to-provide-you-pictures-of-my-property)

## Management Service Offerings

- [Not Every Property Qualifies for MoveZen Management. Here’s Why:](https://know.movezen360.com/not-every-property-qualifies-for-movezen-management.-heres-why)
- [Do You Manage Multi-Family, Apartments?](https://know.movezen360.com/do-you-manage-multi-family-apartments)
- [Do You Manage Corporate Long-Term Rentals?](https://know.movezen360.com/do-you-manage-corporate-long-term-rentals)
- [Does Your Company Handle Homeowners Association (HOA) Issues that Arise During the Tenancy?](https://know.movezen360.com/does-your-company-handle-homeowners-association-hoa-issues-that-arise-during-the-tenancy)
- [What’s the Difference Between Single-Family and Multi-Family (or Apartment) Property Management?](https://know.movezen360.com/whats-the-difference-between-single-family-and-multi-family-or-apartment-property-management)
- [What Management Options Do I Have? We Offer Several Solutions For You To Choose Your Best Fit.](https://know.movezen360.com/what-management-options-do-i-have-we-offer-several-solutions-for-you-to-choose-your-best-fit)

See less ▼

## Move Out Process Details for Owners

- [How Does MoveZen Handle Security Deposits From Tenants? ](https://know.movezen360.com/how-does-movezen-handle-security-deposits-from-tenants-)

## Repairs and Maintenance

- [What Should I Expect Regarding Yearly Maintenance Costs?](https://know.movezen360.com/what-should-i-expect-regarding-yearly-maintenance-costs)
- [Will I Receive a Copy of the Repair Bill That the Vendor Provides?](https://know.movezen360.com/will-i-receive-a-copy-of-the-repair-bill-that-the-vendor-provides)

## Charges and Costs

- [What Are the Fees Associated With MoveZen’s Services?](https://know.movezen360.com/what-are-the-fees-associated-with-movezens-services)
- [How Much Do Property Managers Charge Homeowners?](https://know.movezen360.com/how-much-do-property-managers-charge-homeowners)
- [What Costs for Property Management Should I Expect?](https://know.movezen360.com/what-costs-for-property-management-should-i-expect)
- [Does MoveZen Collect Their Management Fee Percentage From the Tenant-Paid Pet Fee?](https://know.movezen360.com/does-movezen-collect-their-management-fee-percentage-from-the-tenant-paid-pet-fee)

## Setting Listing Rental Rates

- [What Is the Cost of Vacancy, or Vacancy Loss — and How Do I Measure It Properly?](https://know.movezen360.com/what-is-the-cost-of-vacancy-or-vacancy-loss-and-how-do-i-measure-it-properly)
- [How Much Will My Home Rent For?](https://know.movezen360.com/how-much-will-my-home-rent-for)
- [What Will My Home Rent For?](https://know.movezen360.com/what-will-my-home-rent-for)

## Accounting, Billing, Payments

- [What Types of Financial Reports Does MoveZen Provide to Property Owners?](https://know.movezen360.com/what-types-of-financial-reports-does-movezen-provide-to-property-owners)
- [What Information Does the Accounting Division Require From New Owners in Order to Get the Account Set Up?](https://know.movezen360.com/what-information-does-the-accounting-division-require-from-new-owners-in-order-to-get-the-account-set-up)
- [How Does MoveZen Ensure the Safety and Accuracy of Trust Account Funds?](https://know.movezen360.com/how-does-movezen-ensure-the-safety-and-accuracy-of-trust-account-funds)
- [If I Own Multiple Properties Managed by MoveZen, Will the Payments Be Separate?](https://know.movezen360.com/if-i-own-multiple-properties-managed-by-movezen-will-the-payments-be-separate)

- [General](https://know.movezen360.com/general#main-content)
  
  
  
  
  
    - [Portals](https://know.movezen360.com/general#portals)
    - [Internal Article Only](https://know.movezen360.com/general#internal-article-only)
- [Potential Residents](https://know.movezen360.com/potential-residents#main-content)
  
  
  
  
  
    - [Showing, Viewing, Accessing A Home For Rent](https://know.movezen360.com/potential-residents#showing-viewing-accessing-a-home-for-rent)
    - [Lease Signing and Negotiation, General Tips](https://know.movezen360.com/potential-residents#lease-signing-and-negotiation-general-tips)
    - [Application, Approval, Acceptance](https://know.movezen360.com/potential-residents#application-approval-acceptance)
    - [Move In Benefits and Costs](https://know.movezen360.com/potential-residents#move-in-benefits-and-costs)
- [Upcoming Move In Residents](https://know.movezen360.com/upcoming-move-in-residents#main-content)
  
  
  
  
  
    - [Important Move In Payment Details](https://know.movezen360.com/upcoming-move-in-residents#important-move-in-payment-details)
- [Current Residents](https://know.movezen360.com/current-residents#main-content)
  
  
  
  
  
    - [Payments](https://know.movezen360.com/current-residents#payments)
    - [General Lease Issues](https://know.movezen360.com/current-residents#general-lease-issues)
    - [Lease Renewals](https://know.movezen360.com/current-residents#lease-renewals)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-residents#lease-break-roommate-swap-lease-termination-options)
    - [Portal](https://know.movezen360.com/current-residents#portal)
    - [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents#the-care-we-take-with-occupied-home-visits)
    - [Resident Benefits Details](https://know.movezen360.com/current-residents#resident-benefits-details)
    - [Maintenance and Repairs](https://know.movezen360.com/current-residents#maintenance-and-repairs)
- [Departing Residents](https://know.movezen360.com/departing-residents#main-content)
  
  
  
  
  
    - [Pre-Move Out](https://know.movezen360.com/departing-residents#pre-move-out)
    - [Move Out Day and Legal Finalization](https://know.movezen360.com/departing-residents#move-out-day-and-legal-finalization)
    - [Security Deposit Handling](https://know.movezen360.com/departing-residents#security-deposit-handling)
- [Rental Investors and Market Information](https://know.movezen360.com/rental-investors-and-market-information#main-content)
  
  
  
  
  
    - [Seasonal and Timing](https://know.movezen360.com/rental-investors-and-market-information#seasonal-and-timing)
- [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup#main-content)
  
  
  
  
  
    - [Onboard and Getting Started](https://know.movezen360.com/potential-homeowner-customer-pre-signup#onboard-and-getting-started)
    - [Portals](https://know.movezen360.com/potential-homeowner-customer-pre-signup#portals)
    - [Listing, Marketing, Vacant Handling](https://know.movezen360.com/potential-homeowner-customer-pre-signup#listing-marketing-vacant-handling)
    - [Management Service Offerings](https://know.movezen360.com/potential-homeowner-customer-pre-signup#management-service-offerings)
    - [Move Out Process Details for Owners](https://know.movezen360.com/potential-homeowner-customer-pre-signup#move-out-process-details-for-owners)
    - [Repairs and Maintenance](https://know.movezen360.com/potential-homeowner-customer-pre-signup#repairs-and-maintenance)
    - [Charges and Costs](https://know.movezen360.com/potential-homeowner-customer-pre-signup#charges-and-costs)
    - [Setting Listing Rental Rates](https://know.movezen360.com/potential-homeowner-customer-pre-signup#setting-listing-rental-rates)
    - [Accounting, Billing, Payments](https://know.movezen360.com/potential-homeowner-customer-pre-signup#accounting-billing-payments)
- [Current MoveZen Rental Homeowners](https://know.movezen360.com/current-movezen-rental-homeowners#main-content)
  
  
  
  
  
    - [Owner Resources](https://know.movezen360.com/current-movezen-rental-homeowners#owner-resources)
    - [Taxes and Collections](https://know.movezen360.com/current-movezen-rental-homeowners#taxes-and-collections)
    - [Between Lease Turnover and Relist](https://know.movezen360.com/current-movezen-rental-homeowners#between-lease-turnover-and-relist)
    - [Move Out Process and Preparation](https://know.movezen360.com/current-movezen-rental-homeowners#move-out-process-and-preparation)
    - [Payments and Funding](https://know.movezen360.com/current-movezen-rental-homeowners#payments-and-funding)
    - [Portals, Statements, Financials](https://know.movezen360.com/current-movezen-rental-homeowners#portals-statements-financials)
    - [Lease Renewals](https://know.movezen360.com/current-movezen-rental-homeowners#lease-renewals)
    - [Listing, Showing, Vacancy Handling](https://know.movezen360.com/current-movezen-rental-homeowners#listing-showing-vacancy-handling)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-movezen-rental-homeowners#lease-break-roommate-swap-lease-termination-options)
- [Vendor Resources](https://know.movezen360.com/vendor-resources#main-content)
  
  
  
  
  
    - [Portal](https://know.movezen360.com/vendor-resources#portal)
    - [Potential Vendor Relationship](https://know.movezen360.com/vendor-resources#potential-vendor-relationship)
- [Repairs & Maintenance](https://know.movezen360.com/repairs-maintenance#main-content)
  
  
  
  
  
    - [Reporting](https://know.movezen360.com/repairs-maintenance#reporting)
    - [Improvement Tips](https://know.movezen360.com/repairs-maintenance#improvement-tips)
    - [Common Problems](https://know.movezen360.com/repairs-maintenance#common-problems)
    - [Fire and Carbon Monoxide](https://know.movezen360.com/repairs-maintenance#fire-and-carbon-monoxide)
    - [Emergencies](https://know.movezen360.com/repairs-maintenance#emergencies)
- [Staffing and Hiring Details](https://know.movezen360.com/staffing-and-hiring-details)
- [Potential MoveZen Homeowner Customers](https://know.movezen360.com/potential-movezen-homeowner-customers)
- [Listing, Showing, Viewing, Marketing for Rentals](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#main-content)
  
  
  
  
  
    - [Rental Showings](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#rental-showings)
- [Move In and Preparation](https://know.movezen360.com/move-in-and-preparation)
- [Move Out & Lease Finalization](https://know.movezen360.com/move-out-lease-finalization)
- [Lease Renewals](https://know.movezen360.com/lease-renewals)

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