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Will I Receive A Notification When An Owner Payment Is Sent, And How Long Does It Typically Take To Reach My Bank Account?

Audience: property owners who want to know how they’ll be notified about payments and what timing to expect once a disbursement is issued.

Property owners are typically notified when a payment is sent. While the disbursement process is predictable, the exact arrival time can vary slightly based on banking systems. This guide explains how notifications and timing usually work.

 


Frequently Asked Questions

Will I be notified when my payment is sent? Yes. Most property owners receive an automated notification when a disbursement is issued.

Does the notification mean the money is already in my bank? Not necessarily. It means the payment has been sent for processing.

How long does ACH take? Typically 1-3 business days, depending on your bank.

What if I don't see the money right away? That's usually normal and related to bank processing timelines.


How Payment Notifications Work

When a disbursement is issued:

  1. An automated notification is generated
  2. The payment appears on your Owner Statement
  3. The ACH transfer is initiated

This gives you confirmation that funds are on the way.

Related article: https://know.movezen360.com/when-owner-disbursements-are-sent


Typical Bank Processing Time

After the payment is sent:

  • Day 0: Disbursement is issued by MoveZen
  • Day 1-3: Bank processes the ACH transfer
  • Funds appear once your bank posts the deposit

Processing time varies by:

  • Bank policies
  • Weekends
  • Federal holidays

Why Timing Can Vary

Even though MoveZen sends payments on a set schedule, banks:

  • Post ACH deposits at different times of day
  • May hold deposits briefly
  • Don't process on weekends or holidays

This is outside the property manager's control.


Where You Can Confirm Payment Details

Your MoveZen Owner Statement shows:

  • Disbursement amount
  • Date sent
  • Property reference

This allows you to confirm the payment even if it hasn't posted to your bank yet.

Related article: https://know.movezen360.com/how-to-read-owner-statement


What If I Didn't Receive a Notification?

Common reasons include:

  • Notification emails filtered to spam
  • Email address on file is outdated
  • Notification preferences disabled

Even without a notification, the Owner Statement remains the source of truth.


What If the Deposit Seems Delayed?

Before assuming there's an issue, consider:

  • Was the disbursement date recent?
  • Was there a weekend or holiday?
  • Does your bank post ACH deposits at specific times?

Most "delays" resolve automatically within a few business days.


Benefits of This System

Notifications paired with structured timing:

  • Reduce uncertainty
  • Improve transparency
  • Prevent unnecessary follow-ups
  • Keep accounting clean

Property owners are informed without needing to track every step manually.


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