---
title: Current Residents | MoveZen Property Management Knowledge Base (rentals)
description: Well sourced info and resources to make life easy and comfortable for renters living in the homes we manage
---
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1. [MoveZen Property Management Knowledge Base (rentals)](https://know.movezen360.com/)
2. [Current Residents](https://know.movezen360.com/current-residents)
# Current Residents
Well sourced info and resources to make life easy and comfortable for renters living in the homes we manage
- [Renting in an HOA Community: What Every Resident Should Know](https://know.movezen360.com/renting-in-an-hoa-community-what-every-resident-should-know)
- [Your Rights Under Fair Housing: A Guide to Accommodation and Modification Requests](https://know.movezen360.com/your-rights-under-fair-housing-a-guide-to-accommodation-and-modification-requests)
- [HOA Violations and Your Lease: Understanding Your Responsibilities in an HOA Community](https://know.movezen360.com/hoa-violations-and-your-lease-understanding-your-responsibilities-in-an-hoa-community)
- [Maintenance Response Times Explained: Urgency Levels and What They Mean for You](https://know.movezen360.com/maintenance-response-times-explained-urgency-levels-and-what-they-mean-for-you)
## Payments
- [What to Expect at Move-Out When You've Prepaid Last Month's Rent](https://know.movezen360.com/what-to-expect-at-move-out-when-youve-prepaid-last-months-rent)
- [Certified Funds Only (CFO) — What It Means and How to Pay](https://know.movezen360.com/certified-funds-only-payment-options)
- [Overage Rent Payments: What You Need to Know](https://know.movezen360.com/overage-rent-payments-what-you-need-to-know)
- [When Is Rent Due, and Is There a Grace Period in North Carolina?](https://know.movezen360.com/when-is-rent-due-and-is-there-a-grace-period-in-north-carolina)
- [What is a Convenient Rent Payslip and Can I use it to Pay Rent at Wal-Mart, CVS, and More?](https://know.movezen360.com/what-is-a-convenient-rent-payslip-and-can-i-use-it-to-pay-rent-at-wal-mart-cvs-and-more)
- [What Are My Rent Payment Options?](https://know.movezen360.com/what-are-my-rent-payment-options)
- [Do You Accept Cash Payments?](https://know.movezen360.com/do-you-accept-cash-payments)
See less ▼
## General Lease Issues
- [What to Expect as a Renter When Your Home is Listed for Sale](https://know.movezen360.com/what-to-expect-as-a-renter-when-your-home-is-listed-for-sale)
- [What Will Happen to My Security Deposit If, for Some Reason, I Am Unable to Pay My Rent?](https://know.movezen360.com/what-will-happen-to-my-security-deposit-if-for-some-reason-i-am-unable-to-pay-my-rent)
## Lease Renewals
- [Showing Tips to Make the Re-Rental Process Faster and More Convenient](https://know.movezen360.com/showing-tips-to-make-the-re-rental-process-faster-and-more-convenient)
- [How You Handle Showings is the Biggest Factor in a Smooth Re-Rental!](https://know.movezen360.com/how-you-handle-showings-is-the-biggest-factor-in-a-smooth-re-rental)
## Lease Break, Roommate Swap, Lease Termination Options
- [Before You Break Your Lease: Your Options, Your Obligations, and Why Timing Matters](https://know.movezen360.com/before-you-break-your-lease-your-options-your-obligations-and-why-timing-matters)
- [Breaking Your Lease, the Right Way, and the Wrong Way](https://know.movezen360.com/breaking-your-lease-the-right-way-and-the-wrong-way)
- [What Will Happen to My Security Deposit If I Vacate the Property Before the End of My Lease?](https://know.movezen360.com/what-will-happen-to-my-security-deposit-if-i-vacate-the-property-before-the-end-of-my-lease)
- [Breaking Your Lease the Right Way](https://know.movezen360.com/breaking-your-lease-the-right-way)
- [Can I Swap Roommates, as in One Move Out and a New One Move In? How?](https://know.movezen360.com/can-i-swap-roommates-as-in-one-move-out-and-a-new-one-move-in-how)
- [Subletting a Lease — What Residents Need to Know](https://know.movezen360.com/subletting-a-lease-what-residents-need-to-know)
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## Portal
- [Are There Any Resources Available to Assist Me in Navigating My Online Tenant Portal?](https://know.movezen360.com/are-there-any-resources-available-to-assist-me-in-navigating-my-online-tenant-portal)
## The Care We Take With Occupied Home Visits
- [Occupied Home Visits, Re-Rental Showing & Access Frequently Asked Questions (FAQ)](https://know.movezen360.com/occupied-home-visits-re-rental-showing-access-frequently-asked-questions-faq)
- [Do You Give Additional Notice if a Home Visit Ends Up Requiring a Full Housing Condition Report for the Owner?](https://know.movezen360.com/do-you-give-additional-notice-if-a-home-visit-ends-up-requiring-a-full-housing-condition-report-for-the-owner)
- [What Rights or Options Do I Have to Decline Someone Coming into My Home?](https://know.movezen360.com/what-rights-or-options-do-i-have-to-decline-someone-coming-into-my-home)
- [Why Do You Want to Test Smoke and Carbon Monoxide Detectors? Is It Optional?](https://know.movezen360.com/why-do-you-want-to-test-smoke-and-carbon-monoxide-detectors-is-it-optional)
- [Do I Have to Be Home? Why Should I Feel Confident Letting Your Staff Go Alone?](https://know.movezen360.com/do-i-have-to-be-home-why-should-i-feel-confident-letting-your-staff-go-alone)
- [Should I Mention Something That Seems to Be Wearing Down Faster Than One Might Expect?](https://know.movezen360.com/should-i-mention-something-that-seems-to-be-wearing-down-faster-than-one-might-expect)
- [Is There a Charge If I No-Show Two Appointments?](https://know.movezen360.com/is-there-a-charge-if-i-no-show-two-appointments)
- [Is This a Good Time to Report Minor Maintenance — Even If I Don’t Care About It Getting Fixed?](https://know.movezen360.com/is-this-a-good-time-to-report-minor-maintenance-even-if-i-dont-care-about-it-getting-fixed)
- [What Does the Exterior Portion of the Visit Entail?](https://know.movezen360.com/what-does-the-exterior-portion-of-the-visit-entail)
- [Should I Open Closets, Cabinets, and Pantries?](https://know.movezen360.com/should-i-open-closets-cabinets-and-pantries)
- [What If I Need to Reschedule?](https://know.movezen360.com/what-if-i-need-to-reschedule)
- [What's Proper Procedure According to the Lease to Handle My Pets?](https://know.movezen360.com/whats-proper-procedure-according-to-the-lease-to-handle-my-pets)
- [When Someone Visits my Home, Am I Required to Crate My Pet? Why?](https://know.movezen360.com/when-someone-visits-my-home-am-i-required-to-crate-my-pet-why)
- [When Someone Visits my Leased Home, What’s the Proper Procedure According to the Lease for Handling My Pets?](https://know.movezen360.com/when-someone-visits-my-leased-home-whats-the-proper-procedure-according-to-the-lease-for-handling-my-pets)
- [Who Is Scheduling This Standard Home Visit?](https://know.movezen360.com/who-is-scheduling-this-standard-home-visit)
- [Do You Open Closets and "Fixed" Cabinets Like Vanities and Under Sinks?](https://know.movezen360.com/do-you-open-closets-and-fixed-cabinets-like-vanities-and-under-sinks)
- [Why Might a Common Area Inspection Be Expanded to a Full Inspection?](https://know.movezen360.com/why-might-a-common-area-inspection-be-expanded-to-a-full-inspection)
- [As a Resident, Am I Required to Crate My Pet? Why?](https://know.movezen360.com/as-a-resident-am-i-required-to-crate-my-pet-why)
- [Is This a Great Time to Report Minor Maintenance That Would Be a Bad Idea to Save Until Move-Out, Even if I Don’t Care About It Getting Fixed?](https://know.movezen360.com/is-this-a-great-time-to-report-minor-maintenance-that-would-be-a-bad-idea-to-save-until-move-out-even-if-i-dont-care-about-it-getting-fixed)
- [Do I Have to Be Home When Someone Visits? Why Should I Feel Confident Letting Your Staff Go Alone?](https://know.movezen360.com/do-i-have-to-be-home-when-someone-visits-why-should-i-feel-confident-letting-your-staff-go-alone)
- [Should I Mention Something That Seems to Be Wearing Down Faster Than Expected?](https://know.movezen360.com/should-i-mention-something-that-seems-to-be-wearing-down-faster-than-expected)
- [What Should I Expect if You Have to Expand the Scope to a Full Inspection?](https://know.movezen360.com/what-should-i-expect-if-you-have-to-expand-the-scope-to-a-full-inspection)
- [What If I Need to Reschedule My Home Visit or Vendor Appointment?](https://know.movezen360.com/what-if-i-need-to-reschedule-my-home-visit-or-vendor-appointment)
- [Do You Open Closets and “Fixed” Cabinets Like Vanities or Under-Sinks?](https://know.movezen360.com/do-you-open-closets-and-fixed-cabinets-like-vanities-or-under-sinks)
- [Are You Going To Take A Few Quick Photos Of The Common Areas, Or Do A Thorough Full Condition Report For The Owner?](https://know.movezen360.com/are-you-going-to-take-a-few-quick-photos-of-the-common-areas-or-do-a-thorough-full-condition-report-for-the-owner)
See less ▼
## Resident Benefits Details
- [Be Prepared for Your Resident Benefits Service Call. Pre-Arrival Tips](https://know.movezen360.com/be-prepared-for-your-resident-benefits-service-call.-pre-arrival-tips)
- [How Do I Request Resident Benefits Service?](https://know.movezen360.com/how-do-i-request-resident-benefits-service)
## Maintenance and Repairs
- [Submitted a Maintenance Request? Here's What Happens Next](https://know.movezen360.com/submitted-a-maintenance-request-heres-what-happens-next)
- [General](https://know.movezen360.com/general#main-content)
- [Portals](https://know.movezen360.com/general#portals)
- [Internal Article Only](https://know.movezen360.com/general#internal-article-only)
- [Potential Residents](https://know.movezen360.com/potential-residents#main-content)
- [Showing, Viewing, Accessing A Home For Rent](https://know.movezen360.com/potential-residents#showing-viewing-accessing-a-home-for-rent)
- [Lease Signing and Negotiation, General Tips](https://know.movezen360.com/potential-residents#lease-signing-and-negotiation-general-tips)
- [Application, Approval, Acceptance](https://know.movezen360.com/potential-residents#application-approval-acceptance)
- [Move In Benefits and Costs](https://know.movezen360.com/potential-residents#move-in-benefits-and-costs)
- [Upcoming Move In Residents](https://know.movezen360.com/upcoming-move-in-residents#main-content)
- [Important Move In Payment Details](https://know.movezen360.com/upcoming-move-in-residents#important-move-in-payment-details)
- [Current Residents](https://know.movezen360.com/current-residents#main-content)
- [Payments](https://know.movezen360.com/current-residents#payments)
- [General Lease Issues](https://know.movezen360.com/current-residents#general-lease-issues)
- [Lease Renewals](https://know.movezen360.com/current-residents#lease-renewals)
- [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-residents#lease-break-roommate-swap-lease-termination-options)
- [Portal](https://know.movezen360.com/current-residents#portal)
- [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents#the-care-we-take-with-occupied-home-visits)
- [Resident Benefits Details](https://know.movezen360.com/current-residents#resident-benefits-details)
- [Maintenance and Repairs](https://know.movezen360.com/current-residents#maintenance-and-repairs)
- [Departing Residents](https://know.movezen360.com/departing-residents#main-content)
- [Pre-Move Out](https://know.movezen360.com/departing-residents#pre-move-out)
- [Move Out Day and Legal Finalization](https://know.movezen360.com/departing-residents#move-out-day-and-legal-finalization)
- [Security Deposit Handling](https://know.movezen360.com/departing-residents#security-deposit-handling)
- [Rental Investors and Market Information](https://know.movezen360.com/rental-investors-and-market-information#main-content)
- [Seasonal and Timing](https://know.movezen360.com/rental-investors-and-market-information#seasonal-and-timing)
- [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup#main-content)
- [Onboard and Getting Started](https://know.movezen360.com/potential-homeowner-customer-pre-signup#onboard-and-getting-started)
- [Portals](https://know.movezen360.com/potential-homeowner-customer-pre-signup#portals)
- [Listing, Marketing, Vacant Handling](https://know.movezen360.com/potential-homeowner-customer-pre-signup#listing-marketing-vacant-handling)
- [Management Service Offerings](https://know.movezen360.com/potential-homeowner-customer-pre-signup#management-service-offerings)
- [Move Out Process Details for Owners](https://know.movezen360.com/potential-homeowner-customer-pre-signup#move-out-process-details-for-owners)
- [Repairs and Maintenance](https://know.movezen360.com/potential-homeowner-customer-pre-signup#repairs-and-maintenance)
- [Charges and Costs](https://know.movezen360.com/potential-homeowner-customer-pre-signup#charges-and-costs)
- [Setting Listing Rental Rates](https://know.movezen360.com/potential-homeowner-customer-pre-signup#setting-listing-rental-rates)
- [Accounting, Billing, Payments](https://know.movezen360.com/potential-homeowner-customer-pre-signup#accounting-billing-payments)
- [Current MoveZen Rental Homeowners](https://know.movezen360.com/current-movezen-rental-homeowners#main-content)
- [Owner Resources](https://know.movezen360.com/current-movezen-rental-homeowners#owner-resources)
- [Taxes and Collections](https://know.movezen360.com/current-movezen-rental-homeowners#taxes-and-collections)
- [Between Lease Turnover and Relist](https://know.movezen360.com/current-movezen-rental-homeowners#between-lease-turnover-and-relist)
- [Move Out Process and Preparation](https://know.movezen360.com/current-movezen-rental-homeowners#move-out-process-and-preparation)
- [Payments and Funding](https://know.movezen360.com/current-movezen-rental-homeowners#payments-and-funding)
- [Portals, Statements, Financials](https://know.movezen360.com/current-movezen-rental-homeowners#portals-statements-financials)
- [Lease Renewals](https://know.movezen360.com/current-movezen-rental-homeowners#lease-renewals)
- [Listing, Showing, Vacancy Handling](https://know.movezen360.com/current-movezen-rental-homeowners#listing-showing-vacancy-handling)
- [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-movezen-rental-homeowners#lease-break-roommate-swap-lease-termination-options)
- [Vendor Resources](https://know.movezen360.com/vendor-resources#main-content)
- [Portal](https://know.movezen360.com/vendor-resources#portal)
- [Potential Vendor Relationship](https://know.movezen360.com/vendor-resources#potential-vendor-relationship)
- [Repairs & Maintenance](https://know.movezen360.com/repairs-maintenance#main-content)
- [Reporting](https://know.movezen360.com/repairs-maintenance#reporting)
- [Improvement Tips](https://know.movezen360.com/repairs-maintenance#improvement-tips)
- [Common Problems](https://know.movezen360.com/repairs-maintenance#common-problems)
- [Fire and Carbon Monoxide](https://know.movezen360.com/repairs-maintenance#fire-and-carbon-monoxide)
- [Emergencies](https://know.movezen360.com/repairs-maintenance#emergencies)
- [Staffing and Hiring Details](https://know.movezen360.com/staffing-and-hiring-details)
- [Potential MoveZen Homeowner Customers](https://know.movezen360.com/potential-movezen-homeowner-customers)
- [Listing, Showing, Viewing, Marketing for Rentals](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#main-content)
- [Rental Showings](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#rental-showings)
- [Move In and Preparation](https://know.movezen360.com/move-in-and-preparation)
- [Move Out & Lease Finalization](https://know.movezen360.com/move-out-lease-finalization)
- [Lease Renewals](https://know.movezen360.com/lease-renewals)
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