Current Residents
Well sourced info and resources to make life easy and comfortable for renters living in the homes we manage
- Renting in an HOA Community: What Every Resident Should Know
- Your Rights Under Fair Housing: A Guide to Accommodation and Modification Requests
- HOA Violations and Your Lease: Understanding Your Responsibilities in an HOA Community
- Maintenance Response Times Explained: Urgency Levels and What They Mean for You
Payments
- What to Expect at Move-Out When You've Prepaid Last Month's Rent
- Certified Funds Only (CFO) — What It Means and How to Pay
- Overage Rent Payments: What You Need to Know
- When Is Rent Due, and Is There a Grace Period in North Carolina?
- What is a Convenient Rent Payslip and Can I use it to Pay Rent at Wal-Mart, CVS, and More?
- What Are My Rent Payment Options?
- Do You Accept Cash Payments?
General Lease Issues
Lease Renewals
Lease Break, Roommate Swap, Lease Termination Options
- Before You Break Your Lease: Your Options, Your Obligations, and Why Timing Matters
- Breaking Your Lease, the Right Way, and the Wrong Way
- What Will Happen to My Security Deposit If I Vacate the Property Before the End of My Lease?
- Breaking Your Lease the Right Way
- Can I Swap Roommates, as in One Move Out and a New One Move In? How?
- Subletting a Lease — What Residents Need to Know
The Care We Take With Occupied Home Visits
- Occupied Home Visits, Re-Rental Showing & Access Frequently Asked Questions (FAQ)
- Do You Give Additional Notice if a Home Visit Ends Up Requiring a Full Housing Condition Report for the Owner?
- What Rights or Options Do I Have to Decline Someone Coming into My Home?
- Why Do You Want to Test Smoke and Carbon Monoxide Detectors? Is It Optional?
- Do I Have to Be Home? Why Should I Feel Confident Letting Your Staff Go Alone?
- Should I Mention Something That Seems to Be Wearing Down Faster Than One Might Expect?
- Is There a Charge If I No-Show Two Appointments?
- Is This a Good Time to Report Minor Maintenance — Even If I Don’t Care About It Getting Fixed?
- What Does the Exterior Portion of the Visit Entail?
- Should I Open Closets, Cabinets, and Pantries?
- What If I Need to Reschedule?
- What's Proper Procedure According to the Lease to Handle My Pets?
- When Someone Visits my Home, Am I Required to Crate My Pet? Why?
- When Someone Visits my Leased Home, What’s the Proper Procedure According to the Lease for Handling My Pets?
- Who Is Scheduling This Standard Home Visit?
- Do You Open Closets and "Fixed" Cabinets Like Vanities and Under Sinks?
- Why Might a Common Area Inspection Be Expanded to a Full Inspection?
- As a Resident, Am I Required to Crate My Pet? Why?
- Is This a Great Time to Report Minor Maintenance That Would Be a Bad Idea to Save Until Move-Out, Even if I Don’t Care About It Getting Fixed?
- Do I Have to Be Home When Someone Visits? Why Should I Feel Confident Letting Your Staff Go Alone?
- Should I Mention Something That Seems to Be Wearing Down Faster Than Expected?
- What Should I Expect if You Have to Expand the Scope to a Full Inspection?
- What If I Need to Reschedule My Home Visit or Vendor Appointment?
- Do You Open Closets and “Fixed” Cabinets Like Vanities or Under-Sinks?
- Are You Going To Take A Few Quick Photos Of The Common Areas, Or Do A Thorough Full Condition Report For The Owner?