---
title: Potential Residents | MoveZen Property Management Knowledge Base (rentals)
description: FAQ's and other helpful info for people interested in renting a MoveZen managed home.  Application, showing/viewing, approval and move in cost details
---

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1. [MoveZen Property Management Knowledge Base (rentals)](https://know.movezen360.com/)
2. [Potential Residents](https://know.movezen360.com/potential-residents)

# Potential Residents

 FAQ's and other helpful info for people interested in renting a MoveZen managed home. Application, showing/viewing, approval and move in cost details

- [Overview and Understanding the Property Manager Role for MoveZen Residents](https://know.movezen360.com/understanding-our-role-for-residents)

## Showing, Viewing, Accessing A Home For Rent

- [How to Easily Navigate MoveZen’s Showing & Schedule System](https://know.movezen360.com/how-to-easily-navigate-movezens-showing-schedule-system)
- [Searching for Rentals More Than a Few Months Out](https://know.movezen360.com/searching-for-rentals-more-than-a-few-months-out)
- [Does Your Company Handle "Tenant Representation?"](https://know.movezen360.com/does-your-company-handle-tenant-representation)
- [When Is It Necessary to Accompany Potential Residents on Viewings?](https://know.movezen360.com/when-is-it-necessary-to-accompany-potential-residents-on-viewings)
- [How Do I Know if a Home Is Available to View? How about a Self-Showing?](https://know.movezen360.com/how-do-i-know-if-a-home-is-available-to-view-how-about-a-self-showing)
- [What Should I Do if a Digital Lockbox Malfunctions?](https://know.movezen360.com/what-should-i-do-if-a-digital-lockbox-malfunctions)
- [How Do I Tour a Home?](https://know.movezen360.com/how-do-i-tour-a-home)
- [How Many Homes Can I View?](https://know.movezen360.com/how-many-homes-can-i-view)
- [Do I Need a Credit Card or ID to View a Home or Schedule a Showing?](https://know.movezen360.com/do-i-need-a-credit-card-or-id-to-view-a-home-or-schedule-a-showing)
- [I Found Square Footage or Measurements Somewhere, Is That Accurate?](https://know.movezen360.com/i-found-square-footage-or-measurements-somewhere-is-that-accurate)
- [What Should I Know If I’m Traveling a Long Distance to View a Home?](https://know.movezen360.com/what-should-i-know-if-im-traveling-a-long-distance-to-view-a-home)
- [Do You Provide 3D or Virtual Tours?](https://know.movezen360.com/do-you-provide-3d-or-virtual-tours)
- [How Do I Use the Self-Showing Lockbox?](https://know.movezen360.com/how-do-i-use-the-self-showing-lockbox)
- [How Do I Get Details About When a Home Will Be Available for a Self-Showing (and Why I Can’t View It Now)?](https://know.movezen360.com/what-question-is-your-article-answeringhow-do-i-get-details-about-when-a-home-will-be-available-for-a-self-showing-and-why-i-cant-view-it-now)

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## Lease Signing and Negotiation, General Tips

- [Rental & Leasing Process Timeline (MoveZen's Method)](https://know.movezen360.com/rental-leasing-process-timeline-movezens-method)
- [Tips on Renting Sight Unseen](https://know.movezen360.com/tips-on-renting-sight-unseen)
- [Do I Need Renter's Insurance?](https://know.movezen360.com/do-i-need-renters-insurance)
- [Do I Have to Pay the HOA for My Rental Home?](https://know.movezen360.com/do-i-have-to-pay-the-hoa-for-my-rental-home)
- [Do You Accept Section 8 Housing Vouchers?](https://know.movezen360.com/do-you-accept-section-8-housing-vouchers)
- [Will this Rental Accept Housing Voucher Assistance?](https://know.movezen360.com/will-this-rental-accept-housing-voucher-assistance)
- [When Should I Submit Maintenance Or Upgrade Requirements? Desires?](https://know.movezen360.com/when-should-i-submit-maintenance-or-upgrade-requirements-desires)
- [What Happens to My Security Deposit at the End of My Lease?](https://know.movezen360.com/what-will-happen-to-my-security-deposit-at-the-end-of-my-lease-term)
- [How Much Security Deposit Can a Landlord Charge in North Carolina?](https://know.movezen360.com/how-much-security-deposit-can-a-landlord-charge-in-north-carolina)
- [What Happens to My Security Deposit If Ownership or Management Changes?](https://know.movezen360.com/what-will-happen-to-my-security-deposit-if-the-ownership-or-management-of-the-property-i-rent-is-transferred-to-someone-else)
- [What Happens to My Security Deposit While I’m a Resident?](https://know.movezen360.com/what-happens-to-my-security-deposit-while-im-a-resident)
- [Can My Landlord Charge Me a Pet Fee?](https://know.movezen360.com/can-my-landlord-charge-me-a-pet-fee)
- [What Will I Be Required to Pay Before Move-In?](https://know.movezen360.com/what-will-i-be-required-to-pay-before-move-in)
- [Am I Required To Pay For Utilities at My Rental Property?](https://know.movezen360.com/am-i-required-to-pay-for-utilities-at-my-rental-property)
- [Why It's Better to Start or End Your Lease on a Day Other Than the First or Last Day of the Month](https://know.movezen360.com/why-its-better-to-start-or-end-your-lease-on-a-day-other-than-the-first-or-last-day-of-the-month)
- [Can I Bring My Pet?](https://know.movezen360.com/can-i-bring-my-pet)
- [How Much Should I Expect to Pay for Security and Other Move In Deposits?](https://know.movezen360.com/how-much-should-i-expect-to-pay-for-security-and-other-move-in-deposits)
- [How Does a Pre-Move In Hold Fee Work?](https://know.movezen360.com/how-does-a-pre-move-in-hold-fee-work)
- [Tips to Assess How Safe a Rental Property May Be](https://know.movezen360.com/tips-to-assess-how-safe-a-rental-property-may-be)

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## Application, Approval, Acceptance

- [Am I Eligible for a Refund of My Application Fee?](https://know.movezen360.com/am-i-eligible-for-a-refund-of-my-application-fee)
- [Is My Application Payment Refundable?](https://know.movezen360.com/is-my-application-payment-refundable)
- [Search, View, Schedule, Apply and Application Links for Residents](https://know.movezen360.com/search-view-schedule-apply-and-application-links-for-residents)
- [What Should I know About Applying if I'm Self-Employed?](https://know.movezen360.com/what-should-i-know-about-applying-if-im-self-employed)
- [How Do I Pay For, Or Submit my Rental Application?](https://know.movezen360.com/how-do-i-pay-for-or-submit-my-rental-application)
- [How Long Does It Take to Process My Rental Application?](https://know.movezen360.com/how-long-does-it-take-to-process-my-rental-application)
- [What If I Am A Corporate Employee Renting Through My Company?](https://know.movezen360.com/what-if-i-am-a-corporate-employee-renting-through-my-company)
- [Where Can I View a Sample Lease with Terms I Will Need to Consider?](https://know.movezen360.com/where-can-i-view-a-sample-lease-with-terms-i-will-need-to-consider)
- [What if I Can't Navigate Your Digital Application? Can I Fill Out a Paper Application?](https://know.movezen360.com/what-if-i-cant-navigate-your-digital-application-can-i-fill-out-a-paper-application)
- [Do Your Accept Past Evictions or Major Unpaid Utility Credit Reports?](https://know.movezen360.com/do-your-accept-past-evictions-or-major-unpaid-utility-credit-reports)
- [How Does The Rental / Leasing Process Work?](https://know.movezen360.com/how-does-the-rental-/-leasing-process-work)
- [What to Do If You Submitted Incorrect Information on Your Application](https://know.movezen360.com/what-to-do-if-you-submitted-incorrect-information-on-your-application)
- [MoveZen Reports Rent Payments to Experian RentBureau](https://know.movezen360.com/how-movezen-reports-rent-payments-to-experian-rentbureau)
- [What Provider Processes Your Background and Credit Reporting?](https://know.movezen360.com/what-provider-processes-your-background-and-credit-reporting)
- [Understanding the Whole MoveZen Rental Application and Qualification Process](https://know.movezen360.com/step-by-step-through-our-application-process.-pre-application-quick-tips)
- [Critically Important Rules of the Road to Understand Before Applying for a MoveZen Property Management Home](https://know.movezen360.com/critically-important-rules-of-the-road-to-understand-before-applying)
- [Application Approval. How Can I Assess If My Application Might Get Approved?](https://know.movezen360.com/how-can-i-assess-if-my-application-might-get-approved)
- [What to Do Before Applying for a Rental Home](https://know.movezen360.com/what-to-do-before-applying-for-a-rental-home)
- [How Applications Are Reviewed When a Property Has Multiple Applicants](https://know.movezen360.com/how-applications-are-reviewed-when-a-property-has-multiple-applicants)
- [Co-signer & Guaranty Policy Knowledge Base](https://know.movezen360.com/co-signer-guaranty-policy-knowledge-base)
- [How Long Will a Rental Owner Hold a Property Before Move-In?](https://know.movezen360.com/how-long-will-a-rental-owner-hold-a-property-before-move-in)
- [Looking for Information to Know Before Applying?](https://know.movezen360.com/looking-for-information-to-know-before-applying)
- [Post Application Acceptance Tips and Steps](https://know.movezen360.com/post-application-acceptance-tips-and-steps)

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## Move In Benefits and Costs

- [What Application, Move-In, and Monthly Fees Should Residents Know About?](https://know.movezen360.com/what-application-move-in-and-monthly-fees-should-residents-know-about)
- [Our Resident Benefits Package A to Z](https://know.movezen360.com/our-resident-benefits-package-a-to-z)

- [General](https://know.movezen360.com/general#main-content)

    - [Portals](https://know.movezen360.com/general#portals)
    - [Internal Article Only](https://know.movezen360.com/general#internal-article-only)
- [Potential Residents](https://know.movezen360.com/potential-residents#main-content)

    - [Showing, Viewing, Accessing A Home For Rent](https://know.movezen360.com/potential-residents#showing-viewing-accessing-a-home-for-rent)
    - [Lease Signing and Negotiation, General Tips](https://know.movezen360.com/potential-residents#lease-signing-and-negotiation-general-tips)
    - [Application, Approval, Acceptance](https://know.movezen360.com/potential-residents#application-approval-acceptance)
    - [Move In Benefits and Costs](https://know.movezen360.com/potential-residents#move-in-benefits-and-costs)
- [Upcoming Move In Residents](https://know.movezen360.com/upcoming-move-in-residents#main-content)

    - [Important Move In Payment Details](https://know.movezen360.com/upcoming-move-in-residents#important-move-in-payment-details)
- [Current Residents](https://know.movezen360.com/current-residents#main-content)

    - [Payments](https://know.movezen360.com/current-residents#payments)
    - [General Lease Issues](https://know.movezen360.com/current-residents#general-lease-issues)
    - [Lease Renewals](https://know.movezen360.com/current-residents#lease-renewals)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-residents#lease-break-roommate-swap-lease-termination-options)
    - [Portal](https://know.movezen360.com/current-residents#portal)
    - [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents#the-care-we-take-with-occupied-home-visits)
    - [Resident Benefits Details](https://know.movezen360.com/current-residents#resident-benefits-details)
    - [Maintenance and Repairs](https://know.movezen360.com/current-residents#maintenance-and-repairs)
- [Departing Residents](https://know.movezen360.com/departing-residents#main-content)

    - [Pre-Move Out](https://know.movezen360.com/departing-residents#pre-move-out)
    - [Move Out Day and Legal Finalization](https://know.movezen360.com/departing-residents#move-out-day-and-legal-finalization)
    - [Security Deposit Handling](https://know.movezen360.com/departing-residents#security-deposit-handling)
- [Rental Investors and Market Information](https://know.movezen360.com/rental-investors-and-market-information#main-content)

    - [Seasonal and Timing](https://know.movezen360.com/rental-investors-and-market-information#seasonal-and-timing)
- [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup#main-content)

    - [Onboard and Getting Started](https://know.movezen360.com/potential-homeowner-customer-pre-signup#onboard-and-getting-started)
    - [Portals](https://know.movezen360.com/potential-homeowner-customer-pre-signup#portals)
    - [Listing, Marketing, Vacant Handling](https://know.movezen360.com/potential-homeowner-customer-pre-signup#listing-marketing-vacant-handling)
    - [Management Service Offerings](https://know.movezen360.com/potential-homeowner-customer-pre-signup#management-service-offerings)
    - [Move Out Process Details for Owners](https://know.movezen360.com/potential-homeowner-customer-pre-signup#move-out-process-details-for-owners)
    - [Repairs and Maintenance](https://know.movezen360.com/potential-homeowner-customer-pre-signup#repairs-and-maintenance)
    - [Charges and Costs](https://know.movezen360.com/potential-homeowner-customer-pre-signup#charges-and-costs)
    - [Setting Listing Rental Rates](https://know.movezen360.com/potential-homeowner-customer-pre-signup#setting-listing-rental-rates)
    - [Accounting, Billing, Payments](https://know.movezen360.com/potential-homeowner-customer-pre-signup#accounting-billing-payments)
- [Current MoveZen Rental Homeowners](https://know.movezen360.com/current-movezen-rental-homeowners#main-content)

    - [Owner Resources](https://know.movezen360.com/current-movezen-rental-homeowners#owner-resources)
    - [Taxes and Collections](https://know.movezen360.com/current-movezen-rental-homeowners#taxes-and-collections)
    - [Between Lease Turnover and Relist](https://know.movezen360.com/current-movezen-rental-homeowners#between-lease-turnover-and-relist)
    - [Move Out Process and Preparation](https://know.movezen360.com/current-movezen-rental-homeowners#move-out-process-and-preparation)
    - [Payments and Funding](https://know.movezen360.com/current-movezen-rental-homeowners#payments-and-funding)
    - [Portals, Statements, Financials](https://know.movezen360.com/current-movezen-rental-homeowners#portals-statements-financials)
    - [Lease Renewals](https://know.movezen360.com/current-movezen-rental-homeowners#lease-renewals)
    - [Listing, Showing, Vacancy Handling](https://know.movezen360.com/current-movezen-rental-homeowners#listing-showing-vacancy-handling)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-movezen-rental-homeowners#lease-break-roommate-swap-lease-termination-options)
- [Vendor Resources](https://know.movezen360.com/vendor-resources#main-content)

    - [Portal](https://know.movezen360.com/vendor-resources#portal)
    - [Potential Vendor Relationship](https://know.movezen360.com/vendor-resources#potential-vendor-relationship)
- [Repairs & Maintenance](https://know.movezen360.com/repairs-maintenance#main-content)

    - [Reporting](https://know.movezen360.com/repairs-maintenance#reporting)
    - [Improvement Tips](https://know.movezen360.com/repairs-maintenance#improvement-tips)
    - [Common Problems](https://know.movezen360.com/repairs-maintenance#common-problems)
    - [Fire and Carbon Monoxide](https://know.movezen360.com/repairs-maintenance#fire-and-carbon-monoxide)
    - [Emergencies](https://know.movezen360.com/repairs-maintenance#emergencies)
- [Staffing and Hiring Details](https://know.movezen360.com/staffing-and-hiring-details)
- [Potential MoveZen Homeowner Customers](https://know.movezen360.com/potential-movezen-homeowner-customers)
- [Listing, Showing, Viewing, Marketing for Rentals](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#main-content)

    - [Rental Showings](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals#rental-showings)
- [Move In and Preparation](https://know.movezen360.com/move-in-and-preparation)
- [Move Out & Lease Finalization](https://know.movezen360.com/move-out-lease-finalization)
- [Lease Renewals](https://know.movezen360.com/lease-renewals)

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