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Why We Sometimes Hold Minor Repairs Until After Move-In

During move-in, there may be a few small cosmetic or functional items discovered by our team or reported by you. While we’re always happy to address them promptly, there is a major advantage

Efficiency, Cost Savings, and More, Faster Approvals

to both you and the property owner when we group minor repairs into one visit shortly after move-in.

Our assumption is that anything important would be reported during the application process since it's a major factor we note right before submitting one.

This practice is common across the industry and comes from experience:
Efficiency is next to godliness in property management.


Why We Don’t Rush a Vendor Out Immediately

Most residents discover additional minor issues within the first few days of living in a new space — things that aren’t obvious during a brief walkthrough. Handling repairs in one grouped visit:

  • Reduces repeat interruptions to your day

  • Gets owner approvals faster

  • Keeps costs down so owners are willing to say yes more often

  • Improves repair quality by giving all issues context at once

  • Builds goodwill for future requests

In short — grouping repairs makes it more likely your future needs get approved without friction.


What We Consider “Minor” for Grouping

Examples may include:

  • Loose handles

  • Sticking doors

  • Small touch-up paint areas

  • Non-urgent fixture adjustments

  • Basic hardware replacement

Anything health, safety, sanitation, or that makes a room unusable will never be delayed.


When We Still Send Someone Immediately

You should always report everything right away, but we fast-track anything:

  • Plumbing leaks

  • HVAC failures

  • Electrical safety concerns

  • Major appliances not functioning

  • Anything related to water intrusion, mold, or security

If in doubt, tell us — we err on the side of safety.


Our Follow-Up Process

If minor items are identified pre-move or during the first week:

  1. We collect the list

  2. We confirm anything urgent immediately

  3. We schedule a grouped repair visit

  4. You receive a summary of what was approved and when they’ll arrive

This ensures clarity, documentation, and a smoother long-term working relationship.