Why We Sometimes Hold Minor Repairs Until After Move-In
During move-in, there may be a few small cosmetic or functional items discovered by our team or reported by you. While we’re always happy to address them promptly, there is a major advantage
Efficiency, Cost Savings, and More, Faster Approvals
to both you and the property owner when we group minor repairs into one visit shortly after move-in.
Our assumption is that anything important would be reported during the application process since it's a major factor we note right before submitting one.
This practice is common across the industry and comes from experience:
Efficiency is next to godliness in property management.
Why We Don’t Rush a Vendor Out Immediately
Most residents discover additional minor issues within the first few days of living in a new space — things that aren’t obvious during a brief walkthrough. Handling repairs in one grouped visit:
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Reduces repeat interruptions to your day
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Gets owner approvals faster
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Keeps costs down so owners are willing to say yes more often
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Improves repair quality by giving all issues context at once
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Builds goodwill for future requests
In short — grouping repairs makes it more likely your future needs get approved without friction.
What We Consider “Minor” for Grouping
Examples may include:
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Loose handles
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Sticking doors
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Small touch-up paint areas
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Non-urgent fixture adjustments
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Basic hardware replacement
Anything health, safety, sanitation, or that makes a room unusable will never be delayed.
When We Still Send Someone Immediately
You should always report everything right away, but we fast-track anything:
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Plumbing leaks
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HVAC failures
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Electrical safety concerns
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Major appliances not functioning
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Anything related to water intrusion, mold, or security
If in doubt, tell us — we err on the side of safety.
Our Follow-Up Process
If minor items are identified pre-move or during the first week:
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We collect the list
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We confirm anything urgent immediately
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We schedule a grouped repair visit
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You receive a summary of what was approved and when they’ll arrive
This ensures clarity, documentation, and a smoother long-term working relationship.