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What Will I Be Required to Pay Before Move-In?

Once your application is approved, there are several time-sensitive payments required to secure your home and finalize your move-in.

Audience: approved applicants preparing for move-in who want a clear understanding of required upfront costs, payment expectations, and what must be completed before receiving keys.

These payments ensure the property is reserved for you, utilities and services are aligned, and all legal and financial obligations are met before you receive access instructions.

Here’s a clear breakdown of what you’ll be expected to pay — and why each item matters.

FAQs ❓

Do I pay everything before I receive keys?
Yes. All move-in funds must be paid in full before access is granted.

Are payments refundable if I change my mind?
Some are, some are not. Application fees are never refundable; deposits may be refundable depending on timing and policy.

Can I pay with a personal check?
Usually no. Move-in funds often require certified funds or verified electronic payments.

Can I split payments between multiple people?
Yes. as long as the required balance is paid in full by the deadline.

What happens if I miss a payment deadline?
Your home may be released to the next approved applicant. Move-in timelines are strict.

Required Payments Before Move-In ✔️

Below are the payments typically required before receiving access instructions.

1. Security Deposit (or Alternative Deposit Program) 💵

This is required to officially reserve the home.

The deposit amount may vary based on:

  • Screening results

  • Applicable risk-based deposit levels

  • Pet deposit requirements

  • Promotions or deposit-free programs (if available)

Security deposits must usually be paid in certified funds or verified electronic payments.

2. First Month’s Rent 🏡

Your first rent payment is due before move-in, not on the first of the month.

This payment ensures:

  • Your lease is active

  • Your occupancy begins without delays

  • The home is removed from all marketing and showings

If moving mid-month, prorated rent may apply (see next section).

3. Prorated Rent (If Applicable) 📅

If your move-in date falls after the 1st, your system may require:

  • First month’s full rent plus prorated rent for the partial month
    OR

  • Prorated rent only, depending on the lease start date

Your move-in instructions will specify the correct prorated amount.

4. Administrative / Onboarding Fees 📘

Many leases include administrative fees such as:

  • Lease preparation fee

  • Setup/onboarding fee

  • Document processing fee

  • Resident benefit package or program fees

These must be paid before the lease is fully executed.

5. Pet Fees or Pet Deposits (If Applicable) 🐶

If you have pets, you may owe:

  • A one-time nonrefundable pet fee

  • A refundable pet deposit

  • Monthly pet rent

All pet-related payments must be finalized before move-in.

6. Utility Activation (Proof Required) 🔌

While not a payment to MoveZen, you typically must activate utilities in your name and provide proof before receiving keys.

This may include:

  • Electric service

  • Water and sewer

  • Gas

  • Trash

  • Internet (optional)

Your move-in packet will state which utilities you are responsible for.

7. Any Pre-Approved Special Fees

Examples include:

  • Early move-in fee

  • Key replacement fee

  • Garage or parking add-ons

  • Optional programs added at lease signing

These appear on your ledger if applicable.

Why All Funds Must Be Paid Before Move-In 🔐

Requiring full payment upfront:

  • Ensures legal and financial readiness

  • Protects residents from unclear balances on move-in day

  • Allows vendors to complete turnover work

  • Prevents delays in scheduling your access

  • Ensures the home is fully reserved for you and removed from the market

It also aligns with NC leasing laws and professional industry standards.

Recommended Payment Methods ✔️

MoveZen highly recommends online, verified, electronic payments via your resident portal.

These methods:

  • Post faster

  • Create instant receipts

  • Reduce risk of delays or lost payments

  • Are more secure

  • Are required in some markets for move-in funds

Avoid checks, cashier’s checks, or money orders unless specifically required.

What Happens After You Pay Your Move-In Funds?

Once all required payments are received and cleared:

  • Your lease will finalize and execute

  • Your move-in instructions will be issued

  • Access steps (lockbox, office pickup, smart lock, etc.) will be provided

  • Your resident portal will become fully active

  • Your move-in inspection link will be sent

Then welcome home! 🎉