What question is your article answering?How Do I Get Details About When a Home Will Be Available for a Self-Showing (and Why I Can’t View It Now)?

Audience: renters who see a home online but can’t yet schedule a showing or self-showing

This is completely normal. Homes may be undergoing preparation, waiting for resident move-out, or not yet eligible for self-showing due to access or safety rules.

Here’s how to know when you’ll be able to view the home and why access might not be available right now.

Quick answer 👍

A home may not be available to view yet if:

It’s marked “Coming Soon”
A resident is still living in the home
The lockbox hasn’t been installed yet
Repairs, cleaning, or inspection are still happening
HOA/security rules block early access
The showing system is waiting for an updated ready date
The property is switching from agent-led showings to self-showing (or vice versa)

Once the home is ready, the system will automatically open showing slots.

How to know when a home will be available 🗓️

1. Check the showing link

Most MoveZen homes use ShowMojo or Tenant Turner:

ShowMojo overview (shows what to expect):
https://movezen360.com/whats-showmojo-and-is-it-crazy-to-give-them-my-credit-card/

Tenant Turner overview:
https://movezen360.com/tenant-turner-and-showmojo-overview/

If the link loads but shows no times, the system is waiting for a confirmed ready date.

2. Look for “Coming Soon” on the listing 🔜

A Coming Soon tag means:

The home is not yet available to tour
Showing times will appear automatically once preparations are complete
Updates may occur daily

Browse listings here:
https://movezen360.com/

3. Understand the difference between self-showing and agent showings

A home will only allow self-showings if:

It is vacant
A digital lockbox can be installed
HOA rules allow it
Access areas are safe and secure

If not, the home may require agent-led showings only — and availability may be more limited.

Self-showing lockbox guide:
https://movezen360.com/how-do-i-use-the-self-showing-lockbox/

4. Check back within 24–48 hours

Showing availability can change very quickly due to:

Resident move-out
Lockbox installation
Cleaning/repairs finishing early
Owner approval for showings
Updated ready dates

Homes often shift from “unavailable” to “ready to view” within a day or two.

Why you can’t view the home right now 🛑

Many renters assume something is wrong when they can’t schedule yet, but usually it’s one of these reasons:

The home is still occupied

Residents deserve privacy and safety; early access is not allowed.

Access isn’t safe or ready

Showings can’t occur if:

Flooring is mid-repair
Appliances are being replaced
Cleaning crews are onsite
Debris, tools, or hazards are present

Lockbox not yet installed

Self-showing requires a digital lockbox, which may not be on the door yet.

HOA or community rules restrict access

Some neighborhoods require controlled entry or agent-only tours.

The home was just listed

The showing system may need a few hours to sync.

FAQs ❓

Why does the listing appear active if I can’t view it yet?
Listings go live early so renters know the home is coming. Showings start once it’s fully ready.

What if I’m traveling a long distance?
Check availability the morning of your trip and consider bookmarking backup homes:
https://movezen360.com/

Can I apply before touring?
You can, but we recommend viewing first unless you’re 100% certain.

Why does the home say “Coming Soon” for several days?
It may be completing cleaning, repairs, inspections, or move-out turnover.

Why did the showing calendar briefly show times and then remove them?
The property’s readiness changed — often due to a repair or scheduling update.