What Provider Processes Your Background and Credit Reporting?
Our background processing company Appfolio is a publicly traded national leader. They aren't perfect but are safe, secure, and follow all necessary laws in all states. As of January 2024 they are working in partnership with Experian.
You can find more information on their role in the process here: https://www.appfolio.com/consumer
Request a Copy of your Screening Report or Dispute an Error
To request a copy of your report or dispute information on your report, please contact us. We will ask to verify your identity to protect the privacy of your personal information and ensure that we are not sharing your data with anyone else.
You can also contact us in the following ways:
Toll-free phone: (866) 359-3630
Secure fax: (866) 496-8077
Mail your request and details to:
Screening Consumer Relations
70 Castilian Drive
Goleta, CA 93117
Email: consumer.relations@appfolio.com
NOTE: Do not send personally identifiable information or sensitive documents, such as your Background Report or Social Security Number, via email as this is not secure.