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What Is the Method for Disbursing Owner Payments?

This process is intentionally predictable rather than instant.

Audience: property owners who want to understand how and how often MoveZen sends owner payments, and what safeguards are in place around disbursements.

Owner payments are handled through a structured, compliance-driven process designed to ensure accuracy, security, and adherence to North Carolina trust accounting laws.

Here's how owner disbursements work.

Frequently Asked Questions

How do property owners receive their payments? Most owner payments are sent via ACH direct deposit.

Are checks an option? In limited cases, but ACH is strongly preferred for speed and security.

Can payments be sent before rent clears? No. Funds must fully clear and be reconciled first.

Is the payment process automated? Yes, with human review and trust safeguards built in.

The Primary Disbursement Method: ACH

MoveZen primarily uses ACH direct deposit because it is:

  • Secure
  • Trackable
  • Fast
  • Reliable
  • Easy to reconcile

ACH deposits go directly to the bank account you've authorized.

Why Disbursements Aren't Instant

Several steps must occur before funds can be released:

  1. Tenant payments must fully clear the bank
  2. Trust ledger entries must reconcile
  3. Expenses and fees must be applied
  4. Balances must remain non-negative
  5. Final amounts must be reviewed

Skipping any of these steps would violate trust accounting rules.

Related article: https://know.movezen360.com/trust-account-safeguards-movezen

How Disbursement Amounts Are Determined

Owner payments are based on:

  • Rent collected
  • Less: Management fees
  • Less: Repair or operating expenses
  • Less: Other authorized charges
  • Plus/minus: Any adjustments

Only cleared, reconciled funds are eligible for disbursement.

Where You'll See Disbursement Details

Your MoveZen Owner Statement will show:

  • The disbursement amount
  • The date sent
  • The property it applies to

This creates a clear audit trail.

Related article: https://know.movezen360.com/how-to-read-owner-statement

Timing Expectations

Disbursements are typically processed:

  • Monthly
  • After trust reconciliation
  • On a consistent schedule

Specific timing is covered in a separate article focused on disbursement dates.

Why This Process Protects Property Owners

This structured method:

  • Prevents overpayments
  • Prevents negative balances
  • Ensures compliance
  • Reduces errors
  • Supports audit readiness

It's designed for reliability, not speed at the expense of accuracy.

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