---
title: What If I Need to Reschedule?
description: No problem! Our policy is to have our operations division try to schedule the first two appointments with simple text and email. 95% go smoothly in this manner and are completed with all sides happy within a few weeks.
---

[Skip to content](https://know.movezen360.com/what-if-i-need-to-reschedule#main-content)

[Create a Ticket](https://know.movezen360.com/kb-tickets/new?hsLang=en-us)

![MoveZen, Inc Logo](https://know.movezen360.com/hs-fs/hubfs/MoveZen%20Property%20Management%20Company%20Logo.png?width=130&height=134&name=MoveZen%20Property%20Management%20Company%20Logo.png)

- [Home](https://movezen360.com/)
- [Customer Service Tickets](https://pages.movezen360.com/customer-central?status=all&view=my_tickets&offset=0)
  
  Show submenu for Customer Service Tickets

    - [Create a Service Request](https://pages.movezen360.com/customer-central/new)
    - [Service Request History](https://pages.movezen360.com/customer-central?status=all&view=my_tickets&offset=0)
- [Knowledge Base](https://know.movezen360.com/)
- [Custom Services](https://pages.movezen360.com/custom-services)
- Portals
  
  Show submenu for Portals

    - [Help Portal Home](https://pages.movezen360.com/home)
    - [Resident Maintenance & Finance Portal](https://movezen360.com/tenant-portal-login-center/)
    - [Owner Property & Finance Portal](https://movezen360.com/rental-owner-portal/)

Open main navigation

Close main navigation

- [Home](https://movezen360.com/)
- [Customer Service Tickets](https://pages.movezen360.com/customer-central?status=all&view=my_tickets&offset=0)
  
  Show submenu for Customer Service Tickets

    - [Create a Service Request](https://pages.movezen360.com/customer-central/new)
    - [Service Request History](https://pages.movezen360.com/customer-central?status=all&view=my_tickets&offset=0)
- [Knowledge Base](https://know.movezen360.com/)
- [Custom Services](https://pages.movezen360.com/custom-services)
- Portals
  
  Show submenu for Portals

    - [Help Portal Home](https://pages.movezen360.com/home)
    - [Resident Maintenance & Finance Portal](https://movezen360.com/tenant-portal-login-center/)
    - [Owner Property & Finance Portal](https://movezen360.com/rental-owner-portal/)
- [Create a Ticket](https://know.movezen360.com/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [MoveZen Property Management Knowledge Base](https://know.movezen360.com/?hsLang=en-us)
2. [Current Residents](https://know.movezen360.com/current-residents?hsLang=en-us)
3. [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents?hsLang=en-us#the-care-we-take-with-occupied-home-visits)

June 22, 2025

# What If I Need to Reschedule?

## No problem! Our policy is to have our operations division try to schedule the first two appointments with simple text and email. 95% go smoothly in this manner and are completed with all sides happy within a few weeks.

 

If that doesn't work we pass it to your account manager to handle.

We will always report to our owners on the condition of their homes whether you're moving out or not. They need to know about how much a re-rental process will cost them.

If we haven't completed our inspection within 30 days of our first attempt you will be sent a notice to vacate when your lease ends, which is usually 90 days away at this stage. There will be a sizeable added fee to renew after that, and the odds of it happening decline dramatically. We don't let concern about move-outs affect how we handle much because we're exceptionally good at filling our homes. If you are making this process a pain you risk not having the option to renew, and we use this approach for a very small but vocal subset of our residents.

No one likes to change their oil but they do it without complaint. This is the same thing. We will report to our owners, it is expressly allowed without exception in your lease, and we have aggressively enforced it in the past with ease.

Let's not play a fruitless game and instead make it low-stress with a speedy usually very convenient and discreet process.

- [General](https://know.movezen360.com/general?hsLang=en-us#main-content)

    - [Portals](https://know.movezen360.com/general?hsLang=en-us#portals)
    - [Internal Article Only](https://know.movezen360.com/general?hsLang=en-us#internal-article-only)
- [Potential Residents](https://know.movezen360.com/potential-residents?hsLang=en-us#main-content)

    - [Showing, Viewing, Accessing A Home For Rent](https://know.movezen360.com/potential-residents?hsLang=en-us#showing-viewing-accessing-a-home-for-rent)
    - [Lease Signing and Negotiation, General Tips](https://know.movezen360.com/potential-residents?hsLang=en-us#lease-signing-and-negotiation-general-tips)
    - [Application, Approval, Acceptance](https://know.movezen360.com/potential-residents?hsLang=en-us#application-approval-acceptance)
    - [Move In Benefits and Costs](https://know.movezen360.com/potential-residents?hsLang=en-us#move-in-benefits-and-costs)
- [Upcoming Move In Residents](https://know.movezen360.com/upcoming-move-in-residents?hsLang=en-us#main-content)

    - [Important Move In Payment Details](https://know.movezen360.com/upcoming-move-in-residents?hsLang=en-us#important-move-in-payment-details)
- [Current Residents](https://know.movezen360.com/current-residents?hsLang=en-us#main-content)

    - [Payments](https://know.movezen360.com/current-residents?hsLang=en-us#payments)
    - [General Lease Issues](https://know.movezen360.com/current-residents?hsLang=en-us#general-lease-issues)
    - [Lease Renewals](https://know.movezen360.com/current-residents?hsLang=en-us#lease-renewals)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-residents?hsLang=en-us#lease-break-roommate-swap-lease-termination-options)
    - [Portal](https://know.movezen360.com/current-residents?hsLang=en-us#portal)
    - [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents?hsLang=en-us#the-care-we-take-with-occupied-home-visits)
    - [Resident Benefits Details](https://know.movezen360.com/current-residents?hsLang=en-us#resident-benefits-details)
    - [Maintenance and Repairs](https://know.movezen360.com/current-residents?hsLang=en-us#maintenance-and-repairs)
- [Departing Residents](https://know.movezen360.com/departing-residents?hsLang=en-us#main-content)

    - [Pre-Move Out](https://know.movezen360.com/departing-residents?hsLang=en-us#pre-move-out)
    - [Move Out Day and Legal Finalization](https://know.movezen360.com/departing-residents?hsLang=en-us#move-out-day-and-legal-finalization)
    - [Security Deposit Handling](https://know.movezen360.com/departing-residents?hsLang=en-us#security-deposit-handling)
- [Rental Investors and Market Information](https://know.movezen360.com/rental-investors-and-market-information?hsLang=en-us#main-content)

    - [Seasonal and Timing](https://know.movezen360.com/rental-investors-and-market-information?hsLang=en-us#seasonal-and-timing)
- [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#main-content)

    - [Onboard and Getting Started](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#onboard-and-getting-started)
    - [Portals](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#portals)
    - [Listing, Marketing, Vacant Handling](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#listing-marketing-vacant-handling)
    - [Management Service Offerings](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#management-service-offerings)
    - [Move Out Process Details for Owners](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#move-out-process-details-for-owners)
    - [Repairs and Maintenance](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#repairs-and-maintenance)
    - [Charges and Costs](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#charges-and-costs)
    - [Setting Listing Rental Rates](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#setting-listing-rental-rates)
    - [Accounting, Billing, Payments](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#accounting-billing-payments)
- [Current MoveZen Rental Homeowners](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#main-content)

    - [Owner Resources](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#owner-resources)
    - [Taxes and Collections](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#taxes-and-collections)
    - [Between Lease Turnover and Relist](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#between-lease-turnover-and-relist)
    - [Move Out Process and Preparation](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#move-out-process-and-preparation)
    - [Payments and Funding](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#payments-and-funding)
    - [Portals, Statements, Financials](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#portals-statements-financials)
    - [Lease Renewals](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#lease-renewals)
    - [Listing, Showing, Vacancy Handling](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#listing-showing-vacancy-handling)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#lease-break-roommate-swap-lease-termination-options)
- [Vendor Resources](https://know.movezen360.com/vendor-resources?hsLang=en-us#main-content)

    - [Portal](https://know.movezen360.com/vendor-resources?hsLang=en-us#portal)
    - [Potential Vendor Relationship](https://know.movezen360.com/vendor-resources?hsLang=en-us#potential-vendor-relationship)
- [Repairs & Maintenance](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#main-content)

    - [Reporting](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#reporting)
    - [Improvement Tips](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#improvement-tips)
    - [Common Problems](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#common-problems)
    - [Fire and Carbon Monoxide](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#fire-and-carbon-monoxide)
    - [Emergencies](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#emergencies)
- [Staffing and Hiring Details](https://know.movezen360.com/staffing-and-hiring-details?hsLang=en-us)
- [Potential MoveZen Homeowner Customers](https://know.movezen360.com/potential-movezen-homeowner-customers?hsLang=en-us)
- [Listing, Showing, Viewing, Marketing for Rentals](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals?hsLang=en-us#main-content)

    - [Rental Showings](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals?hsLang=en-us#rental-showings)
- [Move In and Preparation](https://know.movezen360.com/move-in-and-preparation?hsLang=en-us)
- [Move Out & Lease Finalization](https://know.movezen360.com/move-out-lease-finalization?hsLang=en-us)
- [Lease Renewals](https://know.movezen360.com/lease-renewals?hsLang=en-us)

[![MoveZen, Inc Logo](https://know.movezen360.com/hs-fs/hubfs/MoveZen%20Property%20Management%20Company%20Logo.png?width=130&height=134&name=MoveZen%20Property%20Management%20Company%20Logo.png "MoveZen, Inc Logo")](https://MoveZen360.com)

<https://www.facebook.com/MoveZenPropertyManagement/> <https://twitter.com/MoveZen> <https://www.instagram.com/movezen/> [mailto:Service@MoveZen360.com](mailto:Service@MoveZen360.com)

Copyright © 2025, MoveZen Property Management