Welcome to the New MoveZen Vendor Hub!
This page will serve as a live vendor newsletter and central resource for updates, deadlines, tools, and support. Instead of sending out repeated emails, we’ll maintain everything here in one place so you can access it anytime without the clutter of extra communication.
We recommend checking this page monthly for: monthly invoice submission deadlines, payment schedule updates, vendor tips & resources, and important announcements!
We truly value our partnership and appreciate all of the work that you do! As we continue improving our tools and workflows, your feedback is always welcome and encouraged!
Bookmark this page and visit it monthly to stay up to date!
Vendor Portal Login
Invoice Submission Requirements
All invoices should include the following: Vendor name, property address, service description, service date, invoice number, AppFolio work order number (preferred), and total amount due.
How to Submit Invoice:
Please submit all invoices through your vendor portal. It keeps documentation accurate and ensures faster processing and payment!
Monthly Payment Schedule: January 2026
Invoices must be submitted by the stated deadline to be included in the payment cycle. Late or incomplete invoices automatically roll to the next payment cycle.
| Submission Deadline | Payment Date |
|---|---|
| 5PM 1/13/2026 | 1/15/2026 |
| 5PM 1/28/2026 | 1/30/2026 |
The schedule is maintained here and updated monthly so check back each month for updated payment dates!
Vendor Portal Resources
The Vendor Portal has powerful tools designed to help you work faster, stay organized, and get paid smoothly.
Click Here for Full Resource Guide
Click Here to Login to Your Vendor Portal
Using the portal allows you to:
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Upload estimates
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Accept or decline work orders
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Upload invoices directly
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Update work order status in real time
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Communicate with tenants to schedule
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Upload photos and final documentation
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Add work order notes
When vendors use these tools, jobs move forward faster, communication is simplified, and payment processing is faster and more efficient. Vendors who consistently utilize these resources tend to experience easier scheduling, quicker processing, and smoother overall workflows.
Other Policies
This Hub is designed to be straightforward and focused on only the most important, current information for our seasoned vendors. For full details on additional policies and procedures - including invoice submission, required down payments, insurance requirements, and more - please review our MoveZen Vendor Handbook
Vendor Support
If you have any questions, need assistance with a work order or bill, or would like to share feedback, please submit a help ticket here: Submit Help Ticket
Announcements:
Vendor Portal Usage:
For our top vendors, consistent use of the Vendor Portal is now expected, as it streamlines communication, supports proper documentation, and helps ensure accurate and timely payments. We’ve seen how effective these tools are and truly want you to experience the same benefits! A MoveZen demo video will be available next month (posted here) to make the process even easier. Since we invest heavily in this system, using it allows us to support you more efficiently and keep work orders moving smoothly.
Processing Timeline and Payment Deadlines:
We have added a required one business day processing period between the invoice submission deadline and vendor payment dates. This processing time allows our internal team to complete required approvals, auditing, and final checks so payments are accurate and released on time.
Invoice submission deadlines and corresponding payment dates will always be listed here for reference. Any invoices submitted after the posted deadline will be included in the next scheduled payment. Vendor payments are issued twice per month, so even if an invoice misses a deadline, the next payment date is never far away.
We appreciate your partnership and cooperation as we continue to improve accuracy, efficiency, and consistency across our payment process.
