MoveZen Owner Hub

Welcome to the MoveZen Owner Hub!

This page serves as your live owner newsletter and central resource for updates, distribution schedules, property management tools, and support. 

We recommend checking this page monthly for:

• Monthly distribution schedules
• Market updates and opportunities
• Company announcements

Thank you for trusting MoveZen with your property management needs!

Monthly Distribution Schedule: September 2026

*Note regarding September 10th payments: Due to the Labor Day banking holiday on 9/7/2026, some payments will not have fully cleared by the 10th. Any on-time payments still clearing will be initiated on the 11th instead. 

Your distribution timing depends on when your resident pays and when those funds clear our trust account. If your resident pays on-time (on or before the 5th), your distribution will be included in the first cycle. Late payments will be included in a subsequent distribution based on the payment date and method.

Distributions are sent via ACH direct deposit on the dates listed above, and you'll receive an email confirmation when payment is initiated. Deposits typically arrive the next business day, though timing depends on your financial institution. If you've recently added or updated your banking details with MoveZen, please allow up to 5 business days for funds to deposit.

Owner Resources

Your Owner Portal provides 24/7 access to everything you need to monitor and manage your investment properties.

Owner Portal Login | Owner Portal Guide

Through the portal, you can:

• View real-time financial statements and reports (including monthly owner packets shared on the last business day of the month)
• Access tax documents
• Approve maintenance estimate requests and view work order status
• Download copies of leases and other important documents
• Update your banking and contact information
• Make owner contributions

Calculators:

• Owner Payment Estimator – Estimate your monthly distribution based on rent and expenses 
• Vacancy Cost / Annual Return Calculator –  Estimate the impact of vacancy on your annual cash flow

Your Statements Now Follow an Industry-Standard Chart of Accounts

If you look closely at a recent statement or cash flow report, the expense and income categories look different. MoveZen converted its chart of accounts to the NARPM Trust Chart of Accounts, the trust accounting standard recently released by the National Association of Residential Property Managers.

The standard makes your numbers comparable to properties managed by other NARPM member companies that adopt it, which matters when you're judging property performance. Benchmarking beats guessing.

We recoded all of 2026 rather than only applying the new structure going forward, so your year-to-date and annual cash flow reports stay consistent from January through December. Your balances, your distributions, and the actual dollars are unchanged. What changed is the labeling and the grouping.

Nothing is required on your end. We just wanted to let you know why the categories changed. Please reach out with any questions or feedback

Fall Property Maintenance: Key Updates & Preparations

As the leaves begin to change and temperatures start to cool, it's time to prepare your property for upcoming season change. At MoveZen Property Management, we're here to help you with essential fall maintenance tasks to keep your property in top condition. Here are some of our suggestions:

• Gutter Cleaning: With falling leaves, gutter cleaning becomes crucial. We recommend scheduling a thorough cleaning in late fall to prevent clogs and potential water damage.
• Heating System Check: As we transition from cooling to heating, it's vital to ensure your heating system is ready. It may be a good time to get your annual HVAC service completed if you have not already.
• Chimney Cleaning: For properties with working & active fireplaces, we recommend professional chimney cleaning and inspection before the cold season.

Vacant Properties: For properties that will be vacant during the fall and winter, it's crucial to maintain active utilities to prevent issues like frozen pipes.

Available for booking directly through MoveZen:

• Weed & Feed Application:  Clears out existing weeds and fertilizes the lawn to encourage thicker, healthier growth. 
• Exterior Perimeter Pest Spray:  Creates a treated barrier around the exterior of the property to stop pests before they get inside. 
• Interior Pest Control Bait Stations:  Targets ants and cockroaches at the colony level with no interior spraying, safe around occupants. The product we use, Advion, has thousands of five-star reviews and wipes out most infestations within one to two weeks by eliminating the colony at the source, not just what's visible. 
• Mosquito Bucket:  A spray-free option that works as a decoy breeding site, killing mosquito larvae before they mature. Low maintenance, effective, and a great option for those who prefer to avoid chemical treatments inside or outside the home. 
• Mounted Lockbox Install: A one-time install that is one of the best investments you can make for your property. Vendors get in faster, work orders get resolved sooner, and during vacancies, you're not playing phone tag to get anyone through the door. One install, endless convenience.  Review our knowledge base article on the benefits of a mounted lockbox here: Why Every MoveZen-Managed Property Needs a Mounted Lockbox
  
  In-House Maintenance Pricing
  
  Click Here to Request a Service
  
  

Hurricane Preparedness: Protecting Your Rental Property

Hurricane season is here, and at MoveZen, we're fully prepared to respond quickly and effectively if a storm impacts your rental property. From coordinating with residents to securing vendors and sending post-storm updates, we have clear plans in place to help protect your investment and keep things moving as smoothly as possible.

In the event of a major weather event, our team will issue resident notices, share safety instructions, and help residents prepare their homes. After the storm passes, we'll follow up to assess any reported damage and dispatch vendors for emergency repairs as needed, keeping you in the loop every step of the way. We've built strong relationships with trusted contractors to ensure fast response times during high-demand periods.

Now is also a great time to take care of any preventive maintenance, such as tree trimming or gutter cleaning, that could help reduce the risk of damage during a major storm.

Reminder to double-check your property insurance. Be sure your policy is active and includes coverage for both wind and flood damage. If your property is in a higher-risk area, additional flood insurance may be required. Having updated documentation and emergency contact details readily available also helps ensure a smoother claims process if needed.

We're committed to protecting your property and supporting your residents every step of the way. If you'd like to confirm storm-readiness steps for your home or ask about additional precautions, just reach out to your account manager. We're here to help.

Owner Support

Need help? Submit a support ticket and it will be routed to the right team, whether that's your account manager or one of our internal teams. We'll get back to you as soon as possible!

Submit a Support Ticket: Click Here

This Hub Link is updated & shared monthly with your statements, but you can also bookmark and visit anytime. 

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