Is This a Good Time to Report Minor Maintenance — Even If I Don’t Care About It Getting Fixed?

but routine home visits are a perfect opportunity to mention smaller items that might otherwise go unnoticed.

The biggest mistake residents make is keeping quiet to “avoid being a bother” or out of fear it might trigger a rent increase. That silence often backfires. When small issues go unreported, they tend to worsen — and when the owner eventually learns about them, emotions run high.

By contrast, when you communicate openly and proactively, we can present your feedback favorably and keep the tone calm and solution-focused. Even if you don’t care about having something fixed, tell us anyway — we can document it without pushing for repairs, which helps everyone long-term.

Many owners choose to repair everything, but others appreciate discretion. Either way, our goal is to minimize inconvenience and prevent costly surprises during renewal or move-out.

Also, remember that grouping repairs together — rather than scheduling multiple visits — keeps costs low and owners happy, which in turn supports stable rent and smoother renewals.