Is There a Fee for MoveZen to Connect My Utilities?

Audience: property owners who want to know whether MoveZen charges a fee to coordinate utility connections and what that service typically includes.

Sometimes yes there may be a fee when MoveZen coordinates utility connections on an owner’s behalf.

Here’s how to think about it.

FAQs ❓

Is there always a utility connection fee?
No. It depends on whether MoveZen is asked to handle the setup.

What does the fee cover?
Administrative coordination, not the utility service itself.

Is this the same as the utility bill?
No. Utility bills are separate and paid to the utility provider.

Can I handle utilities myself to avoid a fee?
Yes, in most cases.

What the Utility Connection Fee Covers ✔️

When applicable, a utility coordination fee typically covers:

Contacting utility providers
Scheduling start or transfer of service
Confirming activation dates
Coordinating timing with turnover, inspections, or repairs
Documenting setup in the property record

This is administrative work, not a markup on utility usage.

When a Fee Is Most Common 💡

A utility coordination fee is more likely when:

Utilities must be reconnected urgently
The owner requests MoveZen to handle setup
HOA or municipal requirements complicate the process
Utilities were disconnected unexpectedly

Routine owner-managed setups typically do not involve a fee.

What the Fee Does Not Include 🚫

The fee does not include:

Monthly utility charges
Deposits required by utility companies
Past-due balances
Usage costs

Those costs remain the owner’s responsibility.

How to Avoid Unnecessary Fees 🧠

Owners often avoid fees by:

Keeping utilities in their name year-round
Transferring utilities back at tenant move-out
Setting up utilities directly with providers
Communicating preferences before vacancy

Advance planning almost always saves time and money.

How Utility Charges Appear on Owner Statements 📄

If MoveZen coordinates utilities:

Any applicable fee appears as an administrative charge
Utility bills paid through trust appear as owner expenses
All charges are clearly itemized

Why This Service Exists ⚖️

Utility coordination:

Prevents delays in repairs and showings
Protects the property from damage
Keeps turnovers on schedule

The fee reflects the work required to make that happen when owners prefer not to manage it directly.

A Helpful Owner Perspective 🤔

Instead of asking:

“Why is there a fee?”

Try:

“Who’s handling this — and how urgent is it?”

That context usually makes the cost clearer.