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How Does the Move-Out Process Go?

A well-managed move-out process protects your property, reduces vacancy, and ensures accurate handling of the security deposit.

Audience: rental property owners who want to understand MoveZen’s structured move-out workflow, including inspections, communication, repair coordination, and the timeline leading into turnover and relisting.

MoveZen follows a clear, consistent system for all properties, so owners know what to expect every step of the way.

Here’s how the move-out process works from start to finish.

FAQs ❓

Will I be notified when the resident gives notice?
Yes. owners receive written notification immediately.

Do tenants receive move-out instructions?
Yes, including cleaning requirements, utility expectations, and return procedures.

Is there a move-out inspection?
Absolutely. a detailed inspection occurs after the resident vacates.

Do I receive photos and a condition report?
Yes. owners receive a full move-out report with recommendations.

When do I get the turnover estimate?
Shortly after the inspection is completed and reviewed.

Move-Out Process Overview ✔️

The move-out process follows these key stages:

  1. Tenant Notice

  2. Owner Notification

  3. Move-Out Preparation

  4. Tenant Vacates

  5. Move-Out Inspection

  6. Turnover Estimate

  7. Security Deposit Accounting

  8. Turnover Work Begins

  9. Re-Renting or Selling Decision Finalized

Let’s break down each stage.

1. Resident Provides Notice to Vacate 📝

The process begins when the resident submits notice (usually 60 days before lease end).

MoveZen:

  • Confirms lease terms

  • Reviews eligibility for early termination (if applicable)

  • Verifies move-out date

  • Notifies the owner immediately

2. MoveZen Sends Resident Move-Out Instructions 📦

Residents receive:

  • Cleaning checklist

  • Move-out expectations

  • Utility transfer or shutoff instructions

  • Key/remote return procedures

  • Final rent/proration information

  • Pet-related requirements

This reduces disputes and lowers turnover costs.

3. Pre-Move-Out Planning Begins 🔧

MoveZen prepares for turnover by:

  • Reviewing property history

  • Checking last inspection reports

  • Planning vendor availability

  • Identifying likely repair needs

This stage helps prevent gaps in the schedule.

4. Resident Vacates the Property 🚚

On or before the move-out date, the resident:

  • Vacates the home

  • Returns keys/remotes

  • Finalizes utilities

  • Completes cleaning (if they choose to)

Move-out inspection cannot occur until the home is fully vacant.

5. Move-Out Inspection Is Completed 🔍

A trained inspector documents:

  • Wear vs. damage

  • Flooring and paint condition

  • Appliance functionality

  • Cleanliness level

  • Safety devices (smoke/CO detectors)

  • Any required habitability issues

  • Outdoor condition (if applicable)

Owners receive:

  • A photo report

  • Written notes

  • Recommendations

  • Identified tenant-caused damage

  • Required vs. optional repairs

6. Turnover Estimate Is Prepared 💵

Based on the inspection, MoveZen creates an itemized estimate.

This includes:

  • Required repairs

  • Optional upgrades

  • Cleaning scope

  • Flooring/paint recommendations

  • Timeline for completion

  • Impact on rental pricing

Owners can request adjustments or ask questions.

7. Security Deposit Accounting Begins 🔐

MoveZen performs the legally required accounting to determine:

  • Tenant charges for damage beyond normal wear and tear

  • Cleaning charges

  • Unpaid rent

  • Other allowable deductions

  • Remaining balance owed to tenant (if any)

Owners will receive:

  • A copy of the deposit ledger

  • Explanation of charges

  • Supporting documentation

8. Turnover Repairs Are Scheduled & Completed 🛠️

Once approved, vendors are scheduled for:

  • Cleaning

  • Painting

  • Flooring

  • Repairs

  • Safety compliance

MoveZen coordinates all scheduling and invoicing.

Owners receive updates as milestones are completed.

9. The Home Is Prepared for New Photos & Marketing 📸

Once repairs are done:

  • New marketing photos are taken

  • Listing description is updated

  • Pricing is reviewed

  • The home is published on major rental platforms

If the owner chooses to sell, we prepare differently.

10. Re-Renting or Selling Process Begins 🔄

After the home is market-ready:

  • Showings begin

  • Rental applications arrive

  • Prospects are screened

  • MoveZen recommends an applicant

  • Lease signing occurs once approved

This completes the full move-out → turnover → re-list cycle.

Tips for Owners During the Move-Out Process ✔️

✔ Review the move-out inspection report thoroughly

✔ Ask questions early to prevent delays

✔ Approve turnover costs promptly to minimize vacancy

✔ Evaluate whether upgrades can increase rent

✔ Consider long-term strategy (re-rent vs. sell)