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How Can I Send MoveZen Funds for Onboarding Expenses or Repair Bills?

There are times when owners need to send funds to MoveZen whether it’s for onboarding, funding a reserve, or covering a repair when rent funds aren’t yet available.

Audience: property owners who need to send funds to MoveZen for onboarding costs, reserve funding, or repair expenses and want to understand the safest and cleanest way to do so.

Because these funds move through a regulated trust account, how you send them matters.

Here's how the process works.

Frequently Asked Questions

Why would I need to send funds at all? Most commonly for onboarding expenses, reserve funding, or repairs when there isn't enough rent in the property's trust balance.

Can I just mail a check? Sometimes, but electronic options are usually faster and more reliable.

Are these funds considered income? No. Owner-sent funds are contributions, not rental income.

Will these funds show on my statement? Yes—clearly labeled as owner contributions.

Common Reasons Owners Send Funds

Property owners typically send funds to cover:

  • Initial onboarding or startup expenses
  • Reserve fund setup
  • Large repair bills
  • Emergency maintenance
  • Utility or HOA charges during vacancy

These are normal situations, especially early in management or during turnovers.

Approved Ways to Send Funds

Option 1: Owner Portal Contribution (Preferred)

Many property owners can:

  • Log in to the Owner Portal
  • Submit an owner contribution electronically
  • Select the property the funds apply to

This is the fastest and cleanest method when available.

Related article: https://know.movezen360.com/owner-portal-contributions

Option 2: ACH or Bank Transfer

In some cases, property owners may be provided:

  • ACH instructions
  • Secure payment details

This method is typically coordinated through MoveZen accounting to ensure proper posting.

Option 3: Check (Limited Use)

Checks may be accepted in limited scenarios, but:

  • Processing is slower
  • Posting can be delayed
  • There's greater risk of mail issues

Electronic methods are strongly preferred.

How Owner-Sent Funds Are Applied

Once received:

  1. Funds are deposited into the property's trust ledger
  2. Posted as an Owner Contribution
  3. Used only for authorized expenses
  4. Reflected clearly on your Owner Statement

They do not mix with rent or tenant funds.

What These Funds Are Not

Owner contributions are not:

  • Rent
  • Fees
  • Income
  • Refundable payments

They simply increase the available balance to cover costs.

How This Appears on Your Statement

Your MoveZen Owner Statement will show:

  • Owner contribution amount
  • Date received
  • Expenses paid from the balance

This keeps reporting transparent and audit-ready.

Related article: https://know.movezen360.com/how-to-read-owner-statement

 

Why This Process Protects Property Owners

Proper handling of owner funds ensures:

  • No trust violations
  • Accurate records
  • Clean tax reporting
  • Clear separation from tenant money

It may feel formal, but that structure prevents bigger issues later.

Planning Ahead for Owner Contributions

If you know an expense is coming:

  • Send funds early
  • Clearly note the purpose
  • Confirm receipt in the portal

This avoids emergency delays and ensures funds are available when needed.

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