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How Can I Log In to My MoveZen Owner Portal?

Logging in is straightforward, but security features like two-factor authentication can sometimes raise questions.

Audience: property owners who need clear, simple steps to access their Owner Portal and understand what to do if they run into login issues.

The MoveZen Owner Portal is your primary hub for statements, payments, documents, and property visibility. 

Here’s how to get in and what to do if something doesn’t work right away.

FAQs ❓

Where do I log in?
You’ll log in through the MoveZen Owner Portal login page.

Do I need a username and password?
Yes plus a verification step for security.

What if I forgot my password?
You can reset it directly from the login screen.

Why is two-factor authentication required?
Because the portal contains sensitive financial data.

How to Log In ✔️

Step 1: Go to the Owner Portal

Use the official Owner Portal login page provided during onboarding.

(Bookmark this page it’s the one you’ll use every time.)

Step 2: Enter Your Email and Password

  • Use the email address associated with your owner account

  • Enter your password

  • Select Log In

Step 3: Complete Two-Factor Authentication (2FA)

For security, you’ll be prompted to:

  • Enter a one-time code sent to your phone or email

  • Approve the login attempt

This protects your financial information.

First-Time Login Tips 💡

If this is your first login:

  • Check your email for the portal invitation

  • Set your password promptly

  • Verify your contact information

If you don’t see the invite, check spam or junk folders.

Common Login Issues (and Fixes) 🛠️

Incorrect Email

Make sure you’re using the email tied to your owner profile.

Forgot Password

Use the Forgot Password link to reset securely.

2FA Code Not Arriving

This can happen if:

  • Your phone number changed

  • Carrier delays occur

  • Notifications are blocked

If so, you may need to update your contact info.

Related article:
https://know.movezen360.com/owner-portal-2fa-access-issues

Why Security Is Strict 🔒

The Owner Portal provides access to:

  • Payment history

  • Banking setup (view-only)

  • Tax documents

  • Trust accounting data

Two-factor authentication helps prevent unauthorized access.

What You Can Do Once Logged In 🧭

Inside the portal, owners can:

  • View statements

  • Track disbursements

  • Review expenses

  • Download documents

  • Monitor property activity

 

A Helpful Owner Tip 🤔

If you ever have trouble logging in:

  • Try a different browser

  • Clear cached passwords

  • Make sure you’re using the correct email

Most login issues are resolved quickly once the cause is identified.