Do I Need a Credit Card or ID to View a Home or Schedule a Showing?

Audience: prospective renters scheduling a viewing

However, valid photo ID verification is required before receiving access. This protects residents, owners, and you by ensuring only verified individuals enter homes.

Quick answer

• Credit card required? ❌ No

• Photo ID required? ✅ Yes

• Fees to book a showing? ❌ Never

• Are your details secure? ✅ Yes, verified through trusted platforms

Why ID verification is required

We verify identity to:

• Prevent fraudulent or unsafe access

• Protect current residents in occupied homes

• Ensure accurate tracking through digital lockboxes

• Reduce scams and unauthorized entry

• Confirm full accountability for every visit

This step typically takes less than a minute.

Why don’t you collect credit cards 

Some rental scammers pretend that pre-authorization fees or “credit card holds” are standard. They aren’t — not with MoveZen.

You should never pay:

• A “showing reservation fee”

• A cardholder to receive a lockbox code

• A “tour fee” or access fee

If you ever see someone claiming you must pay money to view a MoveZen home, it’s a scam.

How our viewing process works

1. Choose a time
   Many homes use ShowMojo for scheduling
   

2. Verify your identity
   A quick photo ID check confirms you’re a real person.

3. Access the home

   • Self-showing: You’ll receive a time-limited, one-time lockbox code

   • Agent-showing: A team member meets you at the property

4. Visit safely
   Every access attempt is logged to maintain safety and accountability.

FAQs

Why do I have to upload my ID just to view a home?
It prevents fraud, ensures safety, and maintains accurate access logs.

Is my ID stored forever?
No. Platforms like ShowMojo and Tenant Turner follow strict retention rules and use encrypted storage.

Does showing ID mean I’m applying?
Not at all. ID verification is only for access, not for screening or approval.