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Are You Going To Take A Few Quick Photos Of The Common Areas, Or Do A Thorough Full Condition Report For The Owner?

In most cases, if your home looks to be in great condition, our visit is quick and simple. We’ll take a few broad photos of the main living areas, perform a thorough exterior check

to help document normal wear and tear for the owner, and then we’re on our way. It’s a fast, low-stress process for everyone.

In some offices, our operations team may even provide small complimentary services — like replacing HVAC filters or light bulbs — as part of our effort to make visits more useful and less intrusive.

That said, any visit can be expanded if we discover a potential problem in an initial check area. For example, if we spot a water stain on the living room ceiling, we may need to inspect the bathroom above it to identify and stop the source.

To avoid surprises, it’s always best to report any known issues early — especially those that might appear in photos. Send your account manager a quick note and some clear pictures ahead of time. This helps keep the visit short, focused, and stress-free.