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Are There Any Security Concerns With Using Lockboxes?

There are always some security concerns, though vacant homes are inherently vulnerable no matter how they’re shown.

 

In over 20 years of managing thousands of properties, we’ve experienced only a few break-ins — and never a single case where someone registered through a digital lockbox system for that purpose.

Today, digital lockboxes are nearly ubiquitous across the rental industry. Despite the theoretical risks, we actually worry far more about application fraud from people who use the box as intended than from anyone trying to break in.

Convenience Drives Quality

Making showings convenient and flexible is absolutely critical in today’s rental market. Busy, no-nonsense renters — the kind you want in your property — rave about the ease of our self-showing and scheduling system.

We’ve found that convenience is one of the most effective ways to attract top-notch residents and rent homes faster. Forcing applicants to schedule rigid appointment times almost always reduces showing volume and delays leasing.

Read More: Reduce Vacancy by Making Rental Showings Easy as Possible for Prospective Tenants

A Smarter Form of Security

Counterintuitively, digital lockboxes often enhance security, especially for well-priced, vacant listings.
Because access is so easy and closely tracked, everyone knows someone else could be coming right behind them at any time. That steady flow of activity leaves no doubt the home is being visited regularly and is vacant but monitored — a powerful deterrent for anyone with bad intentions.

In fact, this visibility has even proven beneficial beyond security. Increased traffic means more eyes on the property, and in several cases, visitors have spotted and reported leaks or early maintenance issues, allowing us to prevent costly water damage before it escalated.

The Bottom Line

While no system is risk-free, digital lockboxes are a proven, modern tool that balances accessibility, safety, and efficiency.
Used properly, they help us:

  • Reduce vacancy time

  • Attract stronger residents

  • Catch potential issues early

Simply put, they’re one of the best examples of how smart technology can protect both your property and your profits.