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Are There Any Fees for Owners to Make Contributions Through Their Portal?

In most cases, MoveZen does not charge a separate fee just for making an owner contribution.

Audience: property owners who want to know whether MoveZen charges fees when owners send funds through the Owner Portal.

MoveZen typically does not charge internal fees for accepting owner contributions. However, there are a few nuances worth understanding, especially around third-party payment processors.

Here's how it works.

Frequently Asked Questions

Does MoveZen charge a fee to accept owner contributions? Typically, no—MoveZen does not add an internal fee for owner contributions.

Could I still see a fee deducted? Possibly, depending on the payment method used.

Are owner contributions refundable? No. Contributions are your funds deposited into your property's trust balance.

Do contributions count as income? No. They are not rental income and are not taxable.

What an Owner Contribution Is

An owner contribution is:

  • Money you send to fund your property's trust balance
  • Used for repairs, onboarding expenses, or reserves
  • Clearly labeled as an Owner Contribution on statements

It's simply moving your own money into the property account.

Related article: https://know.movezen360.com/owner-contribution-requests

When Fees Might Apply

While MoveZen doesn't typically charge a fee, third-party processors may.

Examples:

  • ACH processing fees (rare and usually minimal)
  • Credit card convenience fees (if available and selected)

Any third-party fee is:

  • Charged by the processor, not MoveZen
  • Disclosed at the time of payment

Why ACH Is Preferred

ACH payments are:

  • More secure
  • Lower cost
  • Easier to reconcile
  • Less prone to delays

Using ACH helps ensure your full contribution is applied to your property.

How Contributions Appear on Your Statement

Your MoveZen Owner Statement will show:

  • Owner Contribution (deposit)
  • Expenses paid from the balance
  • Remaining trust balance

This keeps accounting transparent.

Related article: https://know.movezen360.com/how-to-read-owner-statement

What Contributions Are Not

Owner contributions are not:

  • Fees
  • Rent
  • Refundable payments
  • Vendor markups

They don't affect management fee calculations.

Best Practices for Owner Contributions

When planning a contribution:

  • Review payment options before submitting
  • Choose the lowest-fee method available
  • Keep a small reserve to reduce repeat contributions

These practices help minimize costs and ensure efficient property account management.

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