---
title: What Are My Rent Payment Options?
description: "Rent payment guide: E-check, card, cash payslip, or check. Compare fees, set up AutoPay, and get support with the AppFolio tenant portal."
---
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1. [MoveZen Property Management Knowledge Base](https://know.movezen360.com/?hsLang=en-us)
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3. [Payments](https://know.movezen360.com/current-residents?hsLang=en-us#payments)
July 21, 2026
# What Are My Rent Payment Options?
## A quick guide to the rent payment methods we accept, our preferred options, and answers to common questions
We know everyone doesn’t fit into a box, so we offer several options for your monthly rent payment. Below, we’ve listed them in order of our recommendation, based on ease of use, fees, and what we’ve seen work best over the years.
#### **1. E-Check (Preferred)**
- **Lowest processing fee**
- Pay directly from your bank account using your routing and account number
- Set up **AutoPay** or log in monthly to pay manually
- Funds typically clear in **1–2 business days**, depending on your bank
Important Notes:
- Be sure your bank allows electronic payments.
- Always confirm funds are available to avoid NSF (returned payment) issues.
- For roommates: only one person should set up AutoPay to prevent accidental overpayments.
#### **2. Electronic Cash Payslip (ECP)**
- Conveniently pay at Walmart or other participating retailers
- Great for tenants who prefer to pay with cash
- To enroll, simply [**submit a help ticket**](https://know.movezen360.com/kb-tickets/new?hsLang=en-us) and we’ll send your personalized payslip
Learn more: [What is a Convenient Rent Payslip and Can I use it to Pay Rent at Wal-Mart, CVS, and More?](https://know.movezen360.com/what-is-a-convenient-rent-payslip-and-can-i-use-it-to-pay-rent-at-wal-mart-cvs-and-more?hsLang=en-us)
#### **3. Check or Certified Funds (Mail Only)**
- Mail to our corporate office in Wilmington, NC:
**4002 1/2 Oleander Dr. Suite 1A
Wilmington, NC 28403**
- We do not accept checks at any other office locations
- Risks: check fraud, lost mail, delayed delivery
- Never mail your initial move in funds! Could delay your move in
#### **4. Credit/Debit Card (Portal)**
- Available through the online portal
- **High processing fees** apply (set by AppFolio’s processors, not MoveZen)
#### **Payment Comparison**
| Payment Method | Fees | Processing Time | Our Recommendation |
| --- | --- | --- | --- |
| **E-Check (ACH)** | Low Fee | 1–2 business days | ⭐ Best choice |
| **Electronic Cash Payslip** | Low Fee | Instant | ✅ Great option |
| **Check/Money Order** | Postage cost, risk of delay | Varies | ❌ Not recommended |
| **Credit/Debit Card** | High Fees | Instant | ❌ Not recommended |
#### FAQs:
**Can I set up AutoPay?**
Yes! AutoPay is a great way to avoid late fees. Just remember: if multiple residents have an active portal, only one person should enable AutoPay if paying in full.
**Why was my payment returned (NSF)?**
Common reasons include:
- Insufficient funds at the time of withdrawal
- Bank does not allow electronic payments
- Incorrect account or routing number entered
**What does “certified funds only” mean?**
This means you must pay via **Electronic Cash Payslip** (no personal checks or online payment available). Typically, this is required after multiple NSF/returned payments. Certified funds are also required if your move in date is within 7 days.
**Where can I find more help?**
The [**AppFolio Tenant Portal Help Center**](https://www.appfolio.com/help/online-portal) is a fantastic resource. It covers:
- Step-by-step guides on making payments
- Detailed breakdown of payment fees
- Troubleshooting common issues
- Mobile app setup and tips
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