---
title: MoveZen Vendor Hub
description: Vendor resources, policies, invoice submission deadlines, and announcements from MoveZen. Use the Vendor Portal for fast processing and up-to-date information.
---

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1. [MoveZen Property Management Knowledge Base](https://know.movezen360.com/?hsLang=en-us)
2. [Vendor Resources](https://know.movezen360.com/vendor-resources?hsLang=en-us)

October 1, 2026

# MoveZen Vendor Hub

## A simple (always up-to-date) space for payment schedules, vendor resources, and updates from MoveZen

### **![MoveZen Property Management Company Logo](https://know.movezen360.com/hs-fs/hubfs/MoveZen%20Property%20Management%20Company%20Logo.png?width=127&height=130&name=MoveZen%20Property%20Management%20Company%20Logo.png) Welcome to the New MoveZen Vendor Hub!**

This page will serve as a ***live***vendor newsletter and central resource for updates, deadlines, tools, and support. Instead of sending out repeated emails, we’ll maintain everything here in one place so you can access it anytime without the clutter of extra communication.

We recommend checking this page monthly for: monthly invoice submission deadlines, payment schedule updates, vendor tips & resources, and important announcements!

We truly value our partnership and appreciate all of the work that you do! As we continue improving our tools and workflows, your feedback is always welcome and encouraged!

Bookmark this page and visit it monthly to stay up to date!

**[Vendor Portal Login](https://passport.appf.io/sign_in/request_access_link?idp_type=vendor)**

---

### **Invoice Submission Requirements**

All invoices should include the following: Vendor name, property address, service description, service date, invoice number, AppFolio work order number (preferred), and total amount due. 

##### **How to Submit Invoice:**

Please submit all invoices through your [vendor portal.](https://passport.appf.io/sign_in/request_access_link?idp_type=vendor) It keeps documentation accurate and ensures faster processing and payment!

---

### **Monthly Payment Schedule: October 2026**

Invoices must be submitted by the stated deadline to be included in the payment cycle. Late or incomplete invoices automatically roll to the next payment cycle.

| Submission Deadline | Payment Date |
| --- | --- |
| **5PM 10/13/2026** | **10/15/2026** |
| **5PM 10/28/2026** | **10/30/2026** |

*The schedule is maintained here and updated monthly so check back each month for updated payment dates!*

---

### **Vendor Portal Resources**

The Vendor Portal has powerful tools designed to help you work faster, stay organized, and get paid smoothly. 

**[Click Here for Full Resource Guide](https://www.appfolio.com/help/vendor-portal)

[Click Here to Login to Your Vendor Portal](https://passport.appf.io/sign_in/request_access_link?idp_type=vendor)

Using the portal allows you to:**

- Upload estimates
- Accept or decline work orders
- Upload invoices directly
- Update work order status in real time
- Communicate with tenants to schedule
- Upload photos and final documentation
- Add work order notes

When vendors use these tools, jobs move forward faster, communication is simplified, and payment processing is faster and more efficient. Vendors who consistently utilize these resources tend to experience easier scheduling, quicker processing, and smoother overall workflows.

---

### **Other Policies**

This Hub is designed to be straightforward and focused on only the most important, current information for our seasoned vendors. For full details on additional policies and procedures - including invoice submission, required down payments, insurance requirements, and more - please review our [MoveZen Vendor Handbook](https://know.movezen360.com/movezen-vendor-handbook?hsLang=en-us)

---

### **Vendor Support**

If you have any questions, need assistance with a work order or bill, or would like to share feedback, please submit a help ticket here: [Submit Help Ticket](https://know.movezen360.com/kb-tickets/new?hsLang=en-us)

---

### **Announcements:**

**Vendor Portal Usage:**

For our top vendors, consistent use of the Vendor Portal is now expected, as it streamlines communication, supports proper documentation, and helps ensure accurate and timely payments. We’ve seen how effective these tools are and truly want you to experience the same benefits! A MoveZen demo video will be available next month (posted here) to make the process even easier. Since we invest heavily in this system, using it allows us to support you more efficiently and keep work orders moving smoothly.

**Processing Timeline and Payment Deadlines:**

We have added a required one business day processing period between the invoice submission deadline and vendor payment dates. This processing time allows our internal team to complete required approvals, auditing, and final checks so payments are accurate and released on time.

Invoice submission deadlines and corresponding payment dates will always be listed here for reference. Any invoices submitted after the posted deadline will be included in the next scheduled payment. Vendor payments are issued twice per month, so even if an invoice misses a deadline, the next payment date is never far away.

We appreciate your partnership and cooperation as we continue to improve accuracy, efficiency, and consistency across our payment process.

![Screenshot 2025-07-15 140101-1](https://know.movezen360.com/hs-fs/hubfs/Screenshot%202025-07-15%20140101-1.png?width=442&height=51&name=Screenshot%202025-07-15%20140101-1.png)

 

 

![MoveZen Vendors General-1](https://know.movezen360.com/hs-fs/hubfs/MoveZen%20Vendors%20General-1.png?width=670&height=948&name=MoveZen%20Vendors%20General-1.png)

 

- [General](https://know.movezen360.com/general?hsLang=en-us#main-content)

    - [Portals](https://know.movezen360.com/general?hsLang=en-us#portals)
    - [Internal Article Only](https://know.movezen360.com/general?hsLang=en-us#internal-article-only)
- [Potential Residents](https://know.movezen360.com/potential-residents?hsLang=en-us#main-content)

    - [Showing, Viewing, Accessing A Home For Rent](https://know.movezen360.com/potential-residents?hsLang=en-us#showing-viewing-accessing-a-home-for-rent)
    - [Lease Signing and Negotiation, General Tips](https://know.movezen360.com/potential-residents?hsLang=en-us#lease-signing-and-negotiation-general-tips)
    - [Application, Approval, Acceptance](https://know.movezen360.com/potential-residents?hsLang=en-us#application-approval-acceptance)
    - [Move In Benefits and Costs](https://know.movezen360.com/potential-residents?hsLang=en-us#move-in-benefits-and-costs)
- [Upcoming Move In Residents](https://know.movezen360.com/upcoming-move-in-residents?hsLang=en-us#main-content)

    - [Important Move In Payment Details](https://know.movezen360.com/upcoming-move-in-residents?hsLang=en-us#important-move-in-payment-details)
- [Current Residents](https://know.movezen360.com/current-residents?hsLang=en-us#main-content)

    - [Payments](https://know.movezen360.com/current-residents?hsLang=en-us#payments)
    - [General Lease Issues](https://know.movezen360.com/current-residents?hsLang=en-us#general-lease-issues)
    - [Lease Renewals](https://know.movezen360.com/current-residents?hsLang=en-us#lease-renewals)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-residents?hsLang=en-us#lease-break-roommate-swap-lease-termination-options)
    - [Portal](https://know.movezen360.com/current-residents?hsLang=en-us#portal)
    - [The Care We Take With Occupied Home Visits](https://know.movezen360.com/current-residents?hsLang=en-us#the-care-we-take-with-occupied-home-visits)
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- [Departing Residents](https://know.movezen360.com/departing-residents?hsLang=en-us#main-content)

    - [Pre-Move Out](https://know.movezen360.com/departing-residents?hsLang=en-us#pre-move-out)
    - [Move Out Day and Legal Finalization](https://know.movezen360.com/departing-residents?hsLang=en-us#move-out-day-and-legal-finalization)
    - [Security Deposit Handling](https://know.movezen360.com/departing-residents?hsLang=en-us#security-deposit-handling)
- [Rental Investors and Market Information](https://know.movezen360.com/rental-investors-and-market-information?hsLang=en-us#main-content)

    - [Seasonal and Timing](https://know.movezen360.com/rental-investors-and-market-information?hsLang=en-us#seasonal-and-timing)
- [Potential Homeowner Customer Pre-Signup](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#main-content)

    - [Onboard and Getting Started](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#onboard-and-getting-started)
    - [Portals](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#portals)
    - [Listing, Marketing, Vacant Handling](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#listing-marketing-vacant-handling)
    - [Management Service Offerings](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#management-service-offerings)
    - [Move Out Process Details for Owners](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#move-out-process-details-for-owners)
    - [Repairs and Maintenance](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#repairs-and-maintenance)
    - [Charges and Costs](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#charges-and-costs)
    - [Setting Listing Rental Rates](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#setting-listing-rental-rates)
    - [Accounting, Billing, Payments](https://know.movezen360.com/potential-homeowner-customer-pre-signup?hsLang=en-us#accounting-billing-payments)
- [Current MoveZen Rental Homeowners](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#main-content)

    - [Owner Resources](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#owner-resources)
    - [Taxes and Collections](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#taxes-and-collections)
    - [Between Lease Turnover and Relist](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#between-lease-turnover-and-relist)
    - [Move Out Process and Preparation](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#move-out-process-and-preparation)
    - [Payments and Funding](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#payments-and-funding)
    - [Portals, Statements, Financials](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#portals-statements-financials)
    - [Lease Renewals](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#lease-renewals)
    - [Listing, Showing, Vacancy Handling](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#listing-showing-vacancy-handling)
    - [Lease Break, Roommate Swap, Lease Termination Options](https://know.movezen360.com/current-movezen-rental-homeowners?hsLang=en-us#lease-break-roommate-swap-lease-termination-options)
- [Vendor Resources](https://know.movezen360.com/vendor-resources?hsLang=en-us#main-content)

    - [Portal](https://know.movezen360.com/vendor-resources?hsLang=en-us#portal)
    - [Potential Vendor Relationship](https://know.movezen360.com/vendor-resources?hsLang=en-us#potential-vendor-relationship)
- [Repairs & Maintenance](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#main-content)

    - [Reporting](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#reporting)
    - [Improvement Tips](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#improvement-tips)
    - [Common Problems](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#common-problems)
    - [Fire and Carbon Monoxide](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#fire-and-carbon-monoxide)
    - [Emergencies](https://know.movezen360.com/repairs-maintenance?hsLang=en-us#emergencies)
- [Staffing and Hiring Details](https://know.movezen360.com/staffing-and-hiring-details?hsLang=en-us)
- [Potential MoveZen Homeowner Customers](https://know.movezen360.com/potential-movezen-homeowner-customers?hsLang=en-us)
- [Listing, Showing, Viewing, Marketing for Rentals](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals?hsLang=en-us#main-content)

    - [Rental Showings](https://know.movezen360.com/listing-showing-viewing-marketing-for-rentals?hsLang=en-us#rental-showings)
- [Move In and Preparation](https://know.movezen360.com/move-in-and-preparation?hsLang=en-us)
- [Move Out & Lease Finalization](https://know.movezen360.com/move-out-lease-finalization?hsLang=en-us)
- [Lease Renewals](https://know.movezen360.com/lease-renewals?hsLang=en-us)

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